Knowledge and Emotion Essay

Emotion plays a big role in gaining knowledge even though when we do not realize it. Therefore, I agree with the quote, â€Å"There can be no knowledge without emotion. We may be aware of a truth, yet until we have felt its force, it is not ours.† by Arnold Bennett, an English novelist. First of all, with the part, â€Å"There can be no knowledge without emotion1†, it can be proved by our experience. For example, we know about plate tectonics but until you feel it, you can’t have knowledge. Earthquakes prove that the plate tectonics are moving towards each other, away from each other or slide past each other. Since I live in Japan, earthquakes can be felt often and I have the knowledge of what it is like to be in an area with lots of earthquakes. Also, for example, we can prove that we have knowledge from genes. Sometimes, I feel that I have the same characteristic as my mother when I am talking to my pets. I talk with them in a softer voice than when we talk to other people. Also, my mother’s family loves animals and I was also brought up with an animal always beside me. Finally I can also see evidence from learning physics. I learned that the energy is transferred into other energies. Before, I wondered why bouncy balls bounced lower each time. When I learned about the energies, I gained the knowledge that the potential energy was transferred into heat, sound and other energies. From gaining these truths and experiencing it, it gives us knowledge of what it is like. By experiencing these things, it influences our emotion and gives us the knowledge. Though some people disagree that knowledge can be gained without emotion, I argue that the statement is not true. Though when you learn something, until you have realized what it is and accepted the information, then it is not knowledge. We have to know the information to gain the knowledge so to gain the knowledge we have to experience it. For example, I know the truth that floods occur and the consequences as well as the effects of it but since I have not experienced it before, I do not have the knowledge of what it is like to be in an area, which flooded. Furthermore, by learning biology, I know that there are diseases such as thrombosis, a blood clotting disease but since I have not experienced it I do not what it feels like to have thrombosis. As a result, I do not yet have the knowledge. Knowledge can be gained by other ways of knowing such as reason, sense perception and language. Though I agree with this, I think these all involve the ways of knowing of emotion. When we have a reason to gain knowledge, we gain the knowledge by realizing it and experiencing it. When we gain knowledge by sense perception it is done by experiencing something and realizing what is going on in our surroundings. Finally for language, we are experiencing it since we are talking or listening to the language. Since all these involve the action of experiencing, it all involves emotion. If someone did things unconsciously, I wonder if they can get knowledge. People who sleepwalk have been seen eating, dressing, driving cars, and many other things. Their brain is not fully shut down. Sleepwalking occurs before they are in the state of rapid eye movement, or the moment they are dreaming.2 They have their eyes open to recognize their surroundings. Therefore, I think they are using their sense perception when they are sleepwalking. Though they may not remember it when they wake up and get confused but I think their brain remembers it since the brain is not fully shut when people sleepwalk. Therefore knowledge is gained from experiencing things even if they are sleepwalking which is done unconsciously. Reflexes are also done unconsciously. They are done because we have the knowledge of what to do best to have the least damage to ourselves. That is why we pull our hands back when we touch something hot to reduce the possibility of burning our hand. We try to reduce it because we have the knowledge of what is going to happen if we do not. If we do not take our hand back, we know we are going to burn our hand and feel the pain. When I wake up, I have the reflex of stopping the alarm clock because I have the knowledge that I have to wake up to go to school. This reflex was done because I had the emotion that I did not want to go to school since I had to wake up at six o’clock in the morning. Therefore as a conclusion, I agree to an extent with the quote by an English novelist, Arnold Bennett of â€Å"There can be no knowledge without emotion. We may be aware of a truth, yet until we have felt its force, it is not ours.† Emotion is connected to the other ways of knowing and everything we do in our lives. Experiencing things give knowledge to us which gives us emotion whether we do things consciously or unconsciously.

Ethnicity and Gender in Late Childhood and Adolescense Essay

This paper focuses on an study that was conducted to examine the awareness of gender and ethinic bias along with gender and ethnic identity in late childhood and early adolescence. Data was collected on children in 4th, 6th, and 8th grades from various elementary and middle schools. The ethnic groups that were represented were White/European American, African American, an Latino. Daily diaries and individual interviews displayed that ethnic, gender, and grade level differences affected the awareness of bias ( Developmental Psychology, 2011). It was further proven that children in this age range were more aware of gender bias than ethinic bias. Keywords: gender identity, ethnic identity, bias During adolescent development a child’s need to be identified based ethnicity and/or gender becomes more prevalent and is further influenced by their peers. In addition, during this stage of development, social identity can have a deeper impact on intergroup attitudes. In the text, chapter 3 discusses gender schemas and how they evolve from being inflexible to flexible though the development of a human being (Wade & Tavris, 2011). In the Development Psychology article, â€Å"Ethnicity and Gender in Late Childhood and Early Adolescence: Group Identity and Awareness of Bias†, 2011, psychologists, Alabi, Brown, Huynh, and Masten examined the awareness of gender an identity bias and its impact on the individuals/groups. The hypothesis is the possibility that children can be aware of one type of bias and oblivious to the another based on their group identity. The study was conducted with 350 students from three participating elementary schools and three middle schools in Southern California. The schools represented various ethnic/racial make-ups and socioeconomic statuses that included 67 African American, 120 White, and 167 Latino students. Two methodologies were used during this study, case study and naturalistic observation. The case study methodology as described by the text is the description of an individual based on their observation of behavior during a specified period (Wade & Tavris, 2011, p. 18). During the first week the case study was conducted by each participant receiving a diary to document their assessment of what identity was most important to them. The approach was referred to as identity centrality and the children received an ethnicity and gender score based on the results. The second portion of this test, identified as the identity salience approach involved students documenting whether or not they thought about gender, ethnic, or no identity at all during each period of the school day. The results of this test revealed that 51% of the children mentioned ethnicity and 63% mentioned gender. Following this portion of the study, the students were assessed through individual interviews with the same ethnicity, same gender experimenter. To assess ethnic identity, the students were presented five items with opposing questions, in which they had to choose the statement that they most identified with. A similar assessment was conducted to determine the degree of their gender identity. The final results of these assessments revealed that 51% of the students were aware of ethnic bias associated with ethnic identity while 49% were unaware. The relationship between bias and group identity was determined by eight ethnic and gender identity measures to include: gender and ethinic identity, salience, centrality, positivity/importance of ethnicity, contentedness with gender, felt gender typicality, and felt pressure to conform to gender norms. Over 38% of the students felt positive about their ethnicity and felt content/typical with their gender. 26% percent felt that their ethnicity was not important and felt no pressure to conform to gender norms. 20% of the students felt that their ethnicity was not important but was discontent with the gender norms. Finally, 9% felt that their ethnicity was positive and important and were content with gender norms. In this study the awareness of gender and ethnic bias varied by age group. It comes as no surprise that children become more aware of gender bias than ethnic bias at a young age. As the text mentions, gender identity is discovered at preschool age in which the process of gender typing begins. This is where boys and girls begin to get in touch with their masculine and feminine characteristics (Wade & Tavris, 2011, pg. 107). Ethinic identity creates a sense of emotional attachment to the group and the individual feels the need to conform to the values set forth (Wade & Tavris, 2011, pg. 350). This study further showed that European American students were more aware of gender bias than ethnic bias. In middle school all students were equally aware of both biases but African american and Latinos were likely to be aware of ethnic bias in elementary school. The potential cause of this stemmed from belonging to a negatively stereotyped group which raised the earlier awareness. This showed that European American students were less likely to be targeted for ethnic bias ( Developmental Psychology, 2011). In early adolescence girls were more aware of gender bias than boys and could attest to being targets of discrimation. Conclusion The conduction of this study proved that children in late childhood and adolescence were more aware of gender bias than ethnic bias. In addition the results showed that children who were non European-American experienced and identified with ethnic bias at an earlier age. The limitations to this study was the demographics. This study was conducted in Los Angeles which has a very unique demographic because it is essentially a melting pot of ethnicities. The different socioeconomical factors and educational inequalities impacted the outcome of the results. Children in the poorest schools had more challenges to encounter in school than their peers in this study. These experiences molded their ethnic identities and the biases associated with it. During late childhood an adolescence development, group identity and intergroup relations became important factors. It is expected that this age group no matter the gender/ethnicity will witness or be a target of discrimination. Although legal segregation is a thing of the past, gender and ethnic bias can greatly impact society but the attitudes and beliefs of individuals can be contained through intervention. With intervention at the earlier stages of development, children can fully witness equality. Future research methods inspired by this article should focus on the data collected from various locations throughout the country. Keeping this research generalized to one location compromises the true validity of the study. New research methods will determine how different ethnicities identify with gender and ethnic bias. Other areas of concentration that should be included in this study are the workforce, judicial system and media/television. Successful results of these research methods can pave the way for some individuals to change their ideologies. These studies can impact the lives of everyday people and potentially unveil solutions to discrimination. As we become a more multicultural country, we must realize the importance of cultural awareness so that we can better interact with different ethnicities/genders. Parents should encourage their to children to foster positive relationships with their peers despite cultural difference. These solutions will alleviate the stereotypes associated with gender and ethnic identity. References Brown, C. , Alabi, B. , Huynh, V. , & Masten, C.. (2011). Ethnicity and Gender in Late Childhood and Early Adolescence: Group Identity and Awareness of Bias. Developmental Psychology, 47(2), 463. Retrieved May 21, 2011, from Research Library. (Document ID: 2321539051) Wade, C. , & Tavris, C. (2011). Invitation to Psychology, fifth Edition. Upper Saddle River, NJ: Prentice Hall.

Case Study Of One-Peter Mitchell Samples

Chronic health conditions are multifactorial in nature and the care process by nurse must involve the clinical and patient needs. The treatment outcomes are affected by multiple factors and the nurse must be aware of different factors affecting the patient’s health (Helgeson & Zajdel, 2017). The essay deals with the case study of Peter Mitchell are a 52 year old male with morbid obesity and type 2 diabetes. The aim of the essay is to prioritize the patient needs for care integrating the different aspects of patient needs. Prioritization refers to use of clinical reasoning and decision making skills to design care process that can avoid adverse outcomes (Urden, Stacy & Lough, 2015). In reference to the chronic condition presented in the case study, the essay will identify and discuss two priorities of care while applying the clinical reasoning cycle by Levett-Jones. It is a non-linear process to analyse the series of contributing and predisposing factors. It helps develop goal driven patient care (Dalton, Gee & Levett-Jones, 2015). The clinical reasoning cycle involves eight stages, where the first stage is â€Å"consideration of patient’s situation† (Dalton, Gee & Levett-Jones, 2015). In the given case study Peter, 52 year old male is admitted to the medical ward with morbid obesity and type 2 diabetes. The patient is presented with the poorly controlled diabetes, obesity ventilation syndrome and sleep apnoea. The second stage of the clinical reasoning cycle is â€Å"collection of cues and information†. In this stage the patient’s current information is reviewed using case history, previous assessment and new information is collected through further assessment (Dalton, Gee & Levett-Jones, 2015).   The patient history shows obesity and type 2 diabetes, hypertension, sleep apnoea and depression. The patient also has history of gastro oeasophageal disease reflux and smoking (for 30 years).   The patient was previously on high protein diet to reduce weight. Peter had difficulty copi ng with the weight loss. He was instructed for light exercises by his physiotherapist. As per the patient social history, he lost his job due to insulin therapy. His weight gain, obesity and diabetes interfered with his occupations and that added to his fatigue and other health issues. Overweight is also interfering with his activities of daily living, and may have increased risk of apnoea. It added to socially isolation. He lives alone and lacks emotional support, which may also be the cause of stress and poor health. However, the patient is motivated to quit smoking and lose weight with appropriate supervision.   The patient’s assessment results showed BP 180/92mmHg, height 170cms, Weight 145kgs, HR 102 Bpm, Sp02 95% on RA, RR 23 Bpm. The handover informs different medications for abnormal vital signs and diabetes. The untreated condition may increase the risk of cardiovascular problems and other comorbidities (Koolhaas et al., 2017).     Ã‚   An important part of clinical reasoning cycle refers to â€Å"processing of information†. It involves interpreting the information, relating with the clinical knowledge to prioritize care (Dalton, Gee & Levett-Jones, 2015).   It will better help to prioritize the care.   The weight and height of the patient indicates a BMI of 50.2, which much greater than the normal range of 30, indicating obesity (Mark & Somers, 2016). Obesity is associated with ventilation syndrome and sleep apnoea. It may be the cause of upper airway obstruction that is causing the episodes of shallow breathing, when sleeping. Smoking also results in airway obstruction and apnoea (Krishnan et al., 2014). The patent may be immediately provided with oxygen. It may increase the risk of further health deterioration. Hypertension may be due to high blood pressure and increased heart rate. If untreated it may worsen diabetes as the patient is obese, which also influences blood pressure (Heymsfield & Wadden, 2 017). Increase in respiratory rate, blood pressure, high glucose level may increase the risk of heart failure or collapsibility of pharyngeal tract. Excess adipose tissue restricts the movement of diaphragm and that of chest muscles (Mark & Somers, 2016). Altogether it may affect the inhalation, exhalation as well as heart rate. It is essential to reduce weight of the patient as fatty tissue in excess amount may increase vascular resistance. Diabetes also increases blood pressure and hypertension by predisposing arteries to arthrosclerosis. It may increase the risk of kidney failure, stroke and other health issues (Cheung & Li, 2012). Social isolation and smoking may further increase the risk of anxiety and depression (Choi & DiNitto, 2014). The main problem or health issue of the patient can be identified by synthesizing facts and inferences (Dalton, Gee & Levett-Jones, 2015). The main health issue of the patient, from the above analysis, is clearly obesity and diabetes as they are linked with all the other presenting sign and symptoms.   The adverse symptoms such as hypertension, high blood glucose level, diaphoresis, or abnormal seating are common in obesity and uncontrolled diabetes. Obesity increases insulin production for compensating high glucose level. It increases the type 2 diabetes and sequentially appetite, weight gain. Diabetes is also associated with shakiness and diaphoresis. Unusual sweating or diaphoresis is common symptom in overweight and obese individual. Hypertension is also observed in both obesity and diabetes people but the later has greater influence on the hypertension (Heymsfield & Wadden, 2017). Therefore, the signs and symptoms are common in both diseases like a cyclical pathway. Interventi on is immediately required to decrease obesity and control diabetes. It will consequently improve his activities of daily living and social life.   Applying clinical reasoning cycle, establishment of goals that will yield desired health outcomes in the patient is important part of care process (Dalton, Gee & Levett-Jones, 2015).     The two priorities for   nursing care is reduction in weight and control the blood glucose level. I will do this by developing comprehensive   nursing care plan that is patient centered and evidenced based. Taking action based on evidence will ensure positive health outcomes as per clinical reasoning cycle (Dalton, Gee & Levett-Jones, 2015). To fulfill the first priority of reducing the weight of Peter, a realistic weight reduction plan will be formulated, along with appetite reduction and diet plan. It will be initiated on collaboration with dietician. Peter will be given a weekly weight loss protocol. The diet plan will include high protein and low fat consumption.   The patient will be monitored for ignoring the signals of hunger or track any distortion. The rational for this lifestyle intervention is decrease in hypertension and cholesterol with protein intake. A weight loss by ten kg may have positive impact on the cholesterol and blood pressure as per Nanditha et al., (2016). Further physical activity is essential for overweight individual. It will help reduce weight every month and enhance the metabolic rate.   The patient may be recommended for aerobics as it puts lest press ure on joints. Swimming is also considered better than jogging and walking. Involving in physical activity for 30 minutes for five days in a week will help the body mange sugar level by improving sensitivity to insulin (Koolhaas et al., 2017).    The patient will be supported with education to encourage him to lose weight. Peter will be educated about healthy diet and need of high protein consumption in present condition. To patient may be administered with the anti-obesity medication. Orlistat is another affective medicine for BMI greater than 30 kg/m2 in decreasing the absorption of dietary fat by 30%. It will help reduce weight and associated complications. It may include glycosidase inhibitors, metaformin or insulin therapy (Bedhiafi et al., 2018). The pharmacological interventions will be initiated by collaborating with the general physician attending Peter. To control the glucose level, which is the second   nursing priority metaformin may be continued as it was previously administered. Further blood pressure can be controlled by administering metaprolol (Yang et al., 2018). Medication will be administered as per the instructed dosage. Patient education is also important to self monitor glucose and for self-management of complications due to obesity and diabetes. The patient will be educated to cope up with the mental health concerns associated with weight loss program. The patient may be encouraged to stop smoking as it elevates blood sugar in diabetes patients. Referring to cognitive behavioural therapist may be effective to help Peter manage stress due to lifestyle interventions specially Smoking cessation. Further, the effect of smoking on his respiratory efficiency and Heart rate will be explained. It will relive him of fatigue (Lycett et al., 2015). The rationale for educational intervention is to encourage client in adopting h ealthy behaviour. The effectiveness of the outcomes must be evaluated as per the knowledge of clinical reasoning cycle (Dalton, Gee & Levett-Jones, 2015).   The patient’s weight will be monitored daily.   It is important to assess his understanding of the illness and treatment procedure to ensure compliance. The patient’s vital signs will be assessd to rule of any side effects of medications and modified diet. The patient will be monitored for deviations in exercise, nutrition and diet recommendations. The client is expected to demonstrate reducing weight as per plan and healthy eating. The patient is expected to self monitor glucose and show high self esteem in coping with complications. It is also important to assess for hyperglycemia condition (American Diabetes Association, 2015). Reflection on the care process is the last stage of the clinical reasoning cycle that involves contemplating on the caring and learning process (Dalton, Gee & Levett-Jones, 2015). It may be difficult for client to adhere to dietary recommendations in initial phase of treatment as he lacks emotional support.   The patient also has low self esteem due to poor body image. To address the challenges I will engage client in motivational therapy and group discussions to promote social connectedness (Harvey, 2015).   Further, challenges will be identified to prioritize future action.   The essay helped learn ways to identify patient health issue and prioritize care for Peter using clinical reasoning cycle. Identification of health issues assisted in prioritizing care. The tool helped in collecting and analyzing the clinical information. Analysis facilitated the understanding of factors underlying the Peter’s health’s complications. Prioritizing the care guided the development of adequate nursing interventions. The interventions to reduce weight and control glucose level in patient are based on evidence. It will help to address the priority issues and promote the patient health. American Diabetes Association. (2015). 3. Initial evaluation and diabetes management planning.  Diabetes Care,  38(Supplement 1), S17-S19. Cheung, B. M., & Li, C. (2012). Diabetes and hypertension: is there a common metabolic pathway?.  Current atherosclerosis reports,  14(2), 160-166. Choi, N. G., & DiNitto, D. M. (2014). Role of new diagnosis, social isolation, and depression in older adults’ smoking cessation.  The Gerontologist,  55(5), 793-801. Dalton, L., Gee, T., & Levett-Jones, T. (2015). Using clinical reasoning and simulation-based education to'flip'the Enrolled Nurse curriculum.  Australian Journal of Advanced Nursing , The,  33(2), 29. Harvey, J. N. (2015). Psychosocial interventions for the diabetic patient.  Diabetes, metabolic syndrome and obesity: targets and therapy,  8, 29. Helgeson, V. S., & Zajdel, M. (2017). Adjusting to chronic health conditions.  Annual review of psychology,  68, 545-571. Heymsfield, S. B., & Wadden, T. A. (2017). Mechanisms, pathophysiology, and management of obesity.  New England Journal of Medicine,  376(3), 254-266. Koolhaas, C. M., Dhana, K., Schoufour, J. D., Ikram, M. A., Kavousi, M., & Franco, O. H. (2017). Impact of physical activity on the association of overweight and obesity with cardiovascular disease: The Rotterdam Study.  European journal of preventive cardiology,  24(9), 934-941. Krishnan, V., Dixon-Williams, S., & Thornton, J. D. (2014). Where there is smoke†¦ there is sleep apnea: exploring the relationship between smoking and sleep apnea.  Chest,  146(6), 1673-1680. Lycett, D., Nichols, L., Ryan, R., Farley, A., Roalfe, A., Mohammed, M. A., ... & Aveyard, P. (2015). The association between smoking cessation and glycaemic control in patients with type 2 diabetes: a THIN database cohort study.  The Lancet Diabetes & Endocrinology,  3(6), 423-430. Mark, A. L., & Somers, V. K. (2016). Obesity, hypoxemia, and hypertension: mechanistic insights and therapeutic implications.  Hypertension,  68(1), 24-26. Nanditha, A., Snehalatha, C., Ram, J., Selvam, S., Vijaya, L., Shetty, S. A., ... & Ramachandran, A. (2016). Impact of lifestyle intervention in primary prevention of Type 2 diabetes did not differ by baseline age and BMI among Asian?Indian people with impaired glucose tolerance.  Diabetic Medicine,  33(12), 1700-1704. Urden, L. D., Stacy, K. M., & Lough, M. E. (2015).  Priorities in critical care nursing. Elsevier Health Sciences. Yang, T., Hao, Y., Zhou, S., Jiang, Y., Xu, X., Qu, B., ... & Liu, W. (2018). GW26-e0732 Superior Dynamic Heart Rate Control and Non-Inferior Blood Pressure Control with Bisoprolol vs Metoprolol Sustained Release Tablet in Mild-to-Moderate Hypertension: CREATIVE Study.  Journal of the American College of Cardiology,  66(16 Supplement), C202.

Health organization case study Essay Example | Topics and Well Written Essays - 1000 words - 1

Health organization case study - Essay Example This is aimed at further personalizing health care, not to mention the enormous effect of trending innovations that continue to ensure patient satisfaction such as from receiving medical attention from the comfort of their homes. United Healthcare prides itself in the latest technologies in diagnosis, treatment and data handling (storage and processing) (United Healthcare, 2015). This will ensure better quality health care and faster service to reduce ‘crowding’ and ‘overwhelming’ situations. With appointments much easier to make and health related information readily availed to patients who can access them easily, prevention is fast becoming a major ally in further enhancing the United Healthcare’s readiness to addressing the health care needs of its citizens in the next 10 years. The main strategy to ensure United Healthcare’s sustained network growth is to become and retain its spot as the best destination for health care for various ailments. United Healthcare has additionally invested in new, fast, easy and personal technologies and innovations that make access to health care easier to persons in any parts of the country, or globe. These include resources such as myuhc.com, Health4Me mobile application, my Healthcare Cost Estimator, myClaims Manager and Your 24-Hour Nurse which among other things, enable patients/ users to receive answers to their questions, receive health tips and advice, book appointments with doctors, print IDs, estimate health care costs, view and pay claims, access claim forms, locate a pharmacy and change mailing preferences (UnitedHealthcare Online, 2015). United Healthcare also plans to build more hospitals and clinics that will compliment the over 5,600 such facilities already present all over the country in bids to aid its network growth and enhance patient satisfaction (reach). The organization also continues to enter agreements with businesses to

Film Essay Example | Topics and Well Written Essays - 250 words - 6

Film - Essay Example Eventually the two get married and there is reconciliation between the father and the daughter. The second film is Rebel without a cause, which is a story of a young man who feels disappointed by his dad’s weakness at home. Jim is only 17 years and he feels depressed especially by the constant wars at home (Stark). Due to this, a bad company that eventually leads to a loss of his comrade influences him. The film ends with Plato is friend dying. The two films show a similarity of the daddy influence on their children. The teenage age requires critical love and care from parents especially due to the confusion that teenagers undergo at this stage since they struggle to identify themselves. At the end of both films, we also experience the re-union of both Jim and Ellie with their respective fathers. However there is a slight difference in Rebel without a cause in the dads failure to influence his sons decision leading to his son Jim falling in the hands of thugs. In contrary to it happened one night, Ellie’s father has complete direction against her daughter’s life to the extent of convincing her on whom to

Abnormal Earnings and Economic Value Added Research Proposal - 1

Abnormal Earnings and Economic Value Added - Research Proposal Example When a company reports lower earnings in its financial statements than investor-anticipated earnings, it can induce the stock prices to drop significantly. Whereas in case if a company reports more earnings than anticipated by the investors, it boosts up the company's stock prices. This motivates the managers to report discretionary results or earnings so as to live up to the expectations of the shareholders and investors leading to earnings manipulation. The companies report abnormal earnings that misrepresent their financial position and to artificially evaluate the stock. Another metric used to gauge a company's performance and position is known as Economic value added that compares earnings with the cost of capital. Stewart (1991) has presented several arguments that go in favor of using economic value added concept for valuation purpose. The major reason behind using the economic value added as a basis for stock valuation is to analyze the worth a company returns to its shareholders as a reward for their risk and investment. Stewart (1991) shows that the economic value added is calculated by subtracting the cost of capital from the after-tax profit of a company. ... plies that a company should be able to drive that many returns to the shareholders, as they would otherwise get out of another investment opportunity. If the company fails to provide that value, it implies that it actually incurring the loss and is unable to provide sufficient returns to the shareholders. Therefore, it can be said that the ability of a company to procure returns for its shareholders greater than the capital costs can eventually increase or decrease its value. The studies conducted by researchers Stewart (1991), and Lehn and Makhija (1996) prove that economic value added concept bears a strong relationship with company's stock and therefore, has a great capability to influence its stock value. It is, however, to be noted that Topkis (1996) shows that economic value added could only be used as a basis for valuation of a company's future share price and cash flow expectations, but it can not be used to value current stock prices. .

Business Environment and Strategic Management of Primark Essay - 2

Business Environment and Strategic Management of Primark - Essay Example From this study it is clear that Primark’s product categories include the ladies wear, children’s wear, men’s wear, lingerie, cosmetics, fashion accessories, and the home products. Primarily Primark’s merchandise is made especially for its own brands, but it also stocks other products from other recognised (well known) brands like the Disney, Haribo sweets, Warner Brothers, and Nivea. According to the paper the company’s apparel products lines typically showcase simple designs and fabrics in the popular sizes. Primark usually launches its stores in the high street locations and most of its products lines are usually stocked in bulk at every location. Its main competitors are BHS, Marks and Spencer, John Lewis, George at ASDA, Debenhams, and TK Max. Recognised globally for its quality in apparels and clothing at the budget prices, the company provides clothing for all sizes, ages, and sexes with different department for the household goods. Its succe ss is largely attributed to a highly organised business structures that provides its customers with what they need at within a reasonable prices. Primark’s cost leadership means that the company’s market research team are usually on the pulse of the fashion changes by providing products that are similar to its rival companies quickly. The majority of the company’s sources of supply is in the overseas countries such as China, India, Bangladesh, Philippines and Turkey. The company has developed the computerised customs clearance, the dedicated.

A Critical Gaze of Scientific Medicine Essay Example | Topics and Well Written Essays - 1250 words

A Critical Gaze of Scientific Medicine - Essay Example In the novel, the different levels within the cosmopolitan medical system itself also embody the class structure during the 1920’s and 1930’s in China. In the hierarchy of the cosmopolitan medical system the upper class is composed of foreign physicians and foreign-trained Chinese male physicians, the middle class is made up of local-trained Chinese male or female doctors, nurses, therapists, and technicians, and the working class consists of Chinese female service personnel. Foreign physicians and foreign-trained Chinese physicians play the dominant role during the interactions between the patients and the cosmopolitan medical system in Gold-dust Dynasty, whereas nurses and service personnel are almost silent, which implies that the cosmopolitan medicine in Gold-dust Dynasty lays stress on the training of physicians, rather than the provision of care to patients. During the treatment, experiences of suffering and symptom expressions are explained as the depersonalized site of isolatable sickness episodes by physicians. Patients seek but do not get answers to their questions about their suffering and therefore develop their own understanding of their situations. For example, the formal wife of the biggest son of the Jin family is sick during her pregnancy. The physician prescribes her medicine without any explanation of her ailment. As a result, the lady begins to perceive her baby as the cause of her physical and psychological afflictions, leading to plans for aborting the baby.

Electronic Fundamentals Essay Example | Topics and Well Written Essays - 2000 words

Electronic Fundamentals - Essay Example The inverting input of the first comparator is attached to the voltage divider at the level of two thirds VCC, and the non-inverting input carries the THRESHOLD signal. The non-inverting input of the second comparator is connected to one third of VCC, and the inverting input carries the TRIGGER signal. The functions of THRESHOLD and TRIGGER will be explained in the operations section. The use of the voltage divider means that the device can operate across a range of supply voltages. The outputs of the comparators are connected to the reset and set terminals, respectively, of a flip-flop gate. This is the heart of the device and is responsible for the switching behaviour utilized in most of the device’s applications. It is important to note that the rest of the circuit is connected to the complement of the flip-flop logic. The base of bi-polar junction transistor (BJT) is connected to the output of the flip-flop, and is made available to discharge (hence the signal name DISCH) external capacitors. Finally, there is an output stage that increases the available output current, and inverts the logic of the flip-flop output. 1.2 Operation The 555 has three modes of operation: astable, monostable, and bistable. Each of these modes of operation requires the connection of a slightly different set of external components. In each application, however, the basic functioning of the device remains the same: THRESHOLD Signal THRESHOLD Comparator Output TRIGGER Signal TRIGGER Comparator Output Flip-Flop Output (Complement) 555 Output > ? VCC HIGH > ? VCC LOW HIGH LOW > ? VCC HIGH ? VCC LOW Keep state Keep state < ?VCC LOW < ? VCC HIGH LOW HIGH 1.2.1 Astable In astable mode the 555 puts out a continuous stream of rectangular pulses at a frequency determined by the external circuit. The circuit is said to be ‘astable’ because it does not stay in a given output state, but continuously switches back and forth between high and low states. Figure 2 - Astable ci rcuit diagram [3] The external resistor R1 is connected between VCC and the DISCHARGE pin (7), and R2 is connected between DISCHARGE and the input signals. The input signals, TRIGGER (2) and THRESHOLD (6), are connected together as well as to the external capacitor C1. This capacitor is charged through R1 and R2 when the discharge pin is isolated from ground (flip-flop output is LOW), and discharged through R2 when the discharge pin has a low impedance path to ground (flip-flop output is HIGH). The continuous oscillation of the device can be seen as follows: -C1 is initially discharged, TRIGGER is below 1/3 VCC, THRESHOLD is below 2/3 VCC, the F-F output is HIGH, and the discharge transistor is off. -C1 charges to ? VCC and the flip-flop output switches to low. The discharge transistor opens and the capacitor discharges to ground through R2 and pin 7. -Once the capacitor discharges to ? VCC, the logic in the flip-flop reverses, and the circuit is back to its initial state. The versa tility of the 555 is demonstrated by the fact that the time

The effects of the 2008 Global Financial Crisis on the Thai Economy Essay

The effects of the 2008 Global Financial Crisis on the Thai Economy - Essay Example The crisis that the United States experienced that began way back summer of 1987 made way to the pullback to its economy and the world. Economic recession did a domino effect in the global financial crisis. How ever, as the member of the first world country recovers from the crisis, consequences still felt on some of the fast developing countries like Thailand. Economic recovery globally has been a sudden and immediate focus of the countries among Asian nations. The lost of many jobs are expected to happen in the United States and Europe in the coming year and with regard to this, a higher rate of unemployment is very hard to predict globally. Thailand as apart of the Asian nations would also be affected by the crisis as a whole. With the economy that depends on the exportation and importation, Thailand’s economy will be expected to be tumbling down and in effect would be reducing growth and unemployment. Thailand as a part of the global imbalances as it has been manifested in the recent years, will have to double work considering that it has also its own internal difficulties politically in dealing with the policies with the government. In spite the fact that Thailand’s government has been working so hard and ambitiously aiming to build a stronger economy in the middle of the global financial crisis, confusion and disorder among the people are manifested and has become a serious internal problem between the government and the people. Crisis Impact to the Economy of Thailand There are two financial crises that Thailand experiences with in the span of ten years; 1997-1998 and 2007-2008. The first part of the financial crisis was so damaging and required many years to recover. In fact, upon recovering, the country is able to achieve and attain a higher and promising private investment growth in its economy and established good reputation to be a destination of foreign capital. During this time, the country recorded rapid development and sustained th e growth of economy but still, the financial system shows vulnerability to the shocks of global crisis and became unstable (Ahmed & Islam 2010 ,p.66). The recent crisis which is the 2008 is merely different from the first one. Although in this crisis, Thailand is not much involve in debts compared to last time. Facing the reality that the country cannot escape from the issue of global crisis, in what way does the issue impacts the economy of Thailand? As it has being known that Thailand after the last crisis increasingly depends on the global economy. When the global crisis burst and the damage is felt and seen among some major institutions in the United States and European countries, credit-default is experienced, shocked the financial market, it is expected that that the real and deep effect of the crisis be seen and felt in the industrialized countries. Thailand has not seen and felt the direct effect of the global crisis during the first wave. The second wave of the crisis broug ht panic globally which resulted to freezing in the credit market and the global stock market meltdown. This time, Thailand economy was not able to escape as the stock market index fluctuated where billions of dollars were lost in few months time (Chirathivat 2011). The weakening of the economy transcends business programs between the bank of Thailand and the business firms all over the country during 2008. A serious

The CRM Value Chain Essay Example for Free

The CRM Value Chain Essay The meaning of those three letters, CRM, is hotly contested. For some, CRM is simply a bridge between marketing and IT: CRM is therefore an IT-enabled sales and service function. For others it’s little more than precisely targeted 1to-1 communications. But both of these views deny CRM its great potential contribution. Because CRM, at its most advanced, answers questions like ‘who should we serve?’ and ‘what should we serve to them?’ and ‘how should we serve them?’ it could, and often should, be positioned as the fundamental strategic process around which the business is organised. CRM decisions impact on marketing, certainly, but also on operations, sales, customer service, HR, RD and finance, as well as IT. CRM is fundamentally cross-functional, customerfocussed business strategy. The CRM value chain The CRM value chain (figure 1) is a proven model which businesses can follow when developing and implementing their CRM strategies. It has been five years in development and has been piloted in a number of business-tobusiness and business-to-consumer settings, with both large companies and SMEs: IT, software, telecoms, financial services, retail, media, manufacturing, and construction. The model is grounded on strong theoretical principles and the practical requirements of business. The ultimate purpose of the CRM value chain process is to ensure that the company builds long-term mutually-beneficial relationships with its strategically-significant customers. Not all customers are strategically significant. Indeed some customers are simply too expensive to acquire and service. They buy little and infrequently; they pay late or default; they make extraordinary demands on customer service and sales resources; they demand expensive, short-run, customised output; and then they defect to competitors. What is a strategically significant customer? We’ve identified four types of strategically significant customer (SSC). Selfevidently, the high life-time value customer is a key SSC. These must be the focus of customer retention efforts. Life-time value potential is the presentday value of all future margins that might be earned in a relationship. Tempting as it may be to believe, not all high volume customers have high LTV. If they demand JIT, customised delivery, or are in other ways costly to serve, their value may be significantly reduced. We know of one company that applied activity-based costing disciplines in order to trace process costs to its customer base. They found that 2 of their 3 biggest customers were in fact unprofitable. As a consequence the company re-engineered its manufacturing and logistics processes, and salespeople negotiated price increases. A second group of strategically significant customers we call ‘benchmarks’. These are customers that other customers copy. A manufacturer of vending machine equipment is prepared to do business with Coca Cola at breakeven. Why? Because they can tell other customers that they are supplying to the world’s biggest vending operation. The third group of SSCs are ‘inspirations’, customers who inspire change in the supplying company. These may be customers who find new applications, come up with new product ideas, find ways of improving quality or reducing cost. They may be the most demanding of customers, or frequent complainers, and, though their own LTV potential is low, they offer other significant sources of value. One insurance company modified its claims process to satisfy one particular car fleet operator; this process eventually became the company’s default standard. The final group of strategically significant customers we call ‘cost magnets’. There are customers who absorb a disproportionately high volume of fixed cost, thus enabling other, smaller customers to become profitable. One oilseed processor, for example, has two major customers, a manufacturer of snack foods which buys oil in bulk and a retail multiple which buys consumer packs. Although they account for 60% of oil-seed processing time, they absorb 85% of fixed costs between them. Five steps to profitable relationships The five steps in the CRM value chain are customer portfolio analysis, customer intimacy, network development, value proposition development and managing the relationship. Although we don’t discuss them here, at each stage of the value chain there are concepts, tools and processes to help create and implement successful strategy. Very briefly, the CPA step analyses the customer base to identify customers to target with different value propositions. The second step involves the business in getting to know the selected customers as segments or individuals and building a customer data-base which is accessible to all those whose decisions or activities impact upon customer attitude and behaviour. Step three involves building a strong network of relationships with employees, suppliers, partners and investors who understand the requirements of the chosen customers. Step four involves developing, with the network’s compliance, propositions which create value jointly for the customer and company. The fifth and final stage is to manage the customer relationship. The focus here is on both structure and process. From observation of failure it is clear that CRM solutions cannot be transplanted into any organisation in the absolute certainty that the business will flourish. For success to happen, CRM needs a supportive culture: it’s unlikely to yield dividends in companies which only pay lip service to customer focus. Neither will it succeed in organisations wedded to product-based structures or reward systems based on sales volume. Similarly, if IT, human resources and procurement processes are not aligned with the CRM agenda, it’s unlikely to flourish. For example, we know one IT company which is trying to implement CRM strategy whilst still recruiting up-and-at-‘em salespeople who are quota driven. Another company is in the throes of a cost-reduction programme and procures least cost inputs to its manufacturing process without due regard to the impact on customer satisfaction and buying behaviour. Customer Portfolio Analysis CPA, the first step in the CRM value chain acknowledges that not all customers have equal value to the company. CPA asks the question: ‘who are our SSCs?’ The answer can be pitched at sector (e.g. food retailing), segment (e.g. food retail multiples) or individual (e.g. Tesco) levels. Companies which have no customer history on which to base their analysis can use segmentation approaches to identify potential SSCs. When CPA has sorted the actual or potential customer base into different groups, they can be taegeted with different value propositions. An important consideration is to analyse and sort by profit potential, not by volume, whether that is by sector, segment or individual. One CPA tool sorts customers into 4 strategic groups: sack, re-engineer, nurture and invest. Sackable customers are those who have no present or future profit potential or life-time value. The ‘invest’ group contains customers who are both valuable currently and have significant future potential. The ‘reengineer’ group contains customers who are not presently profitable but who could become so if the relationship were re-engineered. Options may include reducing the level of customer service, disintermediation, or telesales, rather than face-to-face sales representation. The final segment ‘nurture’ contains those customers who are currently profitable but have little future potential. The task here is to address, possibly in consultation with those customers the reasons for pessimism. It may be that they can jointly find solutions which suggest a more profitable future relationship. Customer intimacy Choosing customers to serve is one thing. Get ting to know them well is altogether different. Most companies collect customer data. Some industries are overwhelmed with information – scanner data, loyalty card data, complaints files, market research, geodemographic data. The challenge is to use the data to better understand the who, what, why, where, when and how of customer behaviour. Mining data intelligently is, of course, a source of huge competitive advantage, and it enables a more refined CPA to be undertaken. Develop the Network Company does not compete against company. Network competes against network. For example, Sainsbury does not compete against Tesco. Their respective networks compete. Tesco’s network, which includes partners such as Royal Bank of Scotland (for its retail banking offer) and Privilege Insurance (for its insurance offer) currently seems to be performing better than Sainsbury’s. A company’s network position i.e. its connectedness to other parties who co-operate in delivering value to the chosen customer, is a source of great competitive advantage. An innovative software house partnering with IBM, for example, enhances its network position. IBM also benefits, as well as their joint customers. Networks consist of partners like these, employees, suppliers and owners/investors. CRM is not a quick fix; it requires owners and investors who will commit to the long-term investment in the people, processes and technology to implement CRM strategies. Employees will probably need reorienting and reskilling, if not redeployment. There is clear evidence that employee performance in moments of truth with customers influences customer satisfaction and purchasing intention. It only takes a short leap of faith to link employee satisfaction to customer satisfaction to business performance. Suppliers also need to understand who the customer is trying to serve. According to the consultants A T Kearney, companies are going to continue vendor reduction programmes over the next several years, as they try to build closer relationships with fewer partner vendors. CRM is becoming twinned with SRM, supplier relationship management. Kearney reckons 20% of current in-suppliers will be de-listed by 2003. For CRM to succeed, the network of suppliers, employees, owners/investors and partners must be aligned and managed to meet the needs of the chosen customers. Value proposition development By the fourth step of the CRM value chain, you will know who you want to serve and will have built, or be in the process of building, the network. Now the network has to work together to create and deliver the chosen value(s) to the selected customers. Great value is found more effective and more efficient solutions of customer problems. Although it is traditional to focus on the product as the main source of value, many companies are finding that people, process and service offer more competitive advantage as products become more commoditised. How things are done with and for customers process is particularly important. There may be small processes, such as how complaints are handled; or big processes, such as how new products are jointly developed with customers. The value star (figure 2) illustrates sources of customer value in a retailing context. Price Managing the relationship For relationships to succeed with strategically significant customers, companies are having to re-invent structures and process. On the way out are hierarchical structures and product managers. Replacing them are flatter organisations with empowered front-lines and customer or market managers. We encourage companies to replace their single marketing strategy with a trio made up of a Customer Acquisition Plan, Customer Retention Plan and Customer Development Plan. Each of these has different metrics from those found in run-of-the-mill marketing strategies. New measures include customer acquisition costs, customer retention rates, share-of-customer and customer development targets alongside more conventional measures such as customer satisfaction and sales volume, and additional measures relating to the performance of network members.. Final thoughts CRM is widely misunderstood by marketing management and seriously misrepresented by software houses. Companies are being sold front-office and back-office solutions, but are missing out on the fundamental, strategic benefits that CRM can provide. CRM at its most sophisticated has the potential to integrate all business processes around the requirements of strategically significant customers, a fact that most IT solutions fail to acknowledge.

Vaunting aloud, but racked with deep despair How does Milton Essay Example for Free

Vaunting aloud, but racked with deep despair How does Milton Essay Milton’s ‘Paradise Lost’ is not only an exploration of classical events detailed in the Bible, but also a development of them. A dangerous feat, considering the dominant hold that religion had on 17th century England, Milton’s epic poem dares to stray away from the literally believed stories of the Bible and delves into the unexplained and unknown. This is most apparent with his focus on Hell and its sovereign Satan, as these two focal points of Book One are, for the most part, unreferenced in the Bible. However, without any previous scriptural guidelines or knowledge to follow, Milton was granted free reign to develop the character of Satan as he wished, and this lead to him being used in a number of ways. As an epic poem, Paradise Lost requires the presence of a tragic hero. According to Aristotle, a tragic hero is a character of noble stature or greatness who experiences a downfall as a result of their own mistakes or flaws. This interpretation of the dramatic role demonstrates Milton’s inability to place God in this position as it would be seen as heresy, and as a result, he could not feature as the focal character of the poem. Therefore Milton required the use of a fallible character to act as the protagonist, so he cast Satan in this position. In satisfying the role of the tragic hero and protagonist in his poem, Milton resultantly had to equip Satan with the necessary tools to fulfil his function as the poems hero. This is seen in the hyperbolic descriptions of his character and attributes as Satan had ‘unconquerable Will’ and ‘courage never to submit or yield. ’ Like the heroes of epics before him, Satan is displayed as possessing characteristics that elevate his nature above the rest of the poems characters, and it is these traits that put him in a position to oppose God. So Milton uses Book One and Satan to establish his protagonist and primary focus of the poem, and although this choice seems insignificant in the grand scheme of the poem, it acts as the stage for the rest of Satan’s acts. Milton’s use of Satan as the elevated hero gives his poem, and more specifically the divine conflict he portrays, more credibility. This is because Milton’s heroic portrayal of Satan elevates him, in the reader’s eyes, to become a threatening opponent to God. Milton’s intention to use Satan in this way is exacerbated when it is considered that Satan in fact translates to ‘the adversary’ in Hebrew. As Sir Walter Raleigh argued ‘His very situation as the fearless antagonist of Omnipotence makes him either a fool or a hero, and Milton is far indeed from permitting us to think him a fool. ’ Raleigh’s argument is justified when the contextual elements are considered, as during the 17th century, religion was an unavoidable feature of everyone’s lives and God was seen as an unquestionable power, which resulted in many fearing him. Therefore, if Milton were to focus his poem on the confrontation and usurp of God’s rule, then he needed a strong character to lead the opposition. Milton’s desire to use Satan in this way is expressed through the character’s own admissions, as Satan, during his numerous speeches not only compares himself to God, but questions his power altogether. Satan states his plan to ‘deifie this power’ as he and his army are ‘in arms not worse, in foresight much advanc’t. ’ This clearly contradicts two believed truths of the time: that of God’s omnipotence and also his omniscience. This is because Satan believes that the army he has assembled before him, comprised of fallen angels, is sufficient to dethrone God and that now, God no longer has surprise in his favour. This suggestion is more subtle than the first but; I believe it conveys a more important point. In Satan’s mind, the only reason that he was initially defeated was due to the fact that he was unaware of the capabilities of God, but now he has experienced the ‘tyranny of Heav’n. ’ In doing this, Milton indirectly challenges the omniscience that was thought to be held by God, as he portrays Satan as having knowledge that exceeds God. Despite this opposition, Milton is careful to ensure he makes Satan fallible, to avoid any heretic readings of his poem. This is achieved through another pivotal feature of a tragic hero, their hubris. This is excessive pride or ambition that ultimately leads to the downfall of the hero. This pride, which is evident throughout the text, clouds Satan’s previous heroic claims and demonstrates to the reader that Satan is in fact not capable of challenging God effectively. This is exemplified on the very first page of the poem, as Satan ‘trusted to have equal’d the most High. ’ Here Milton uses a subtle paradox to convey the flaws in Satan’s character, as it is a logical impossibility to equal what is most high. In doing this, the reader is given the sense that Satan’s pursuit of retribution is futile, and this invokes pathos. This is because Milton’s use of dramatic irony preludes to Satan’s downfall in the poem. It also appears that Satan is somewhat aware of this flaw as well as he is described as ‘Vaunting aloud, but racked with deep despair. ’ The concept that Satan is attempting to conceal his disappointment and ‘despair’ is an inherently human characteristic, and this once again demands pity from the reader. This use of Satan as an object of pity allows Milton to introduce human characteristics to his epic poem, which is a difficulty when it is considered that his setting is beyond human realms. This is an important element for his poem to contain, as it is a necessary measure to engage the reader. So another use of Satan by Milton is to represent and resultantly associate with human characteristics, in an attempt to emotionally engage his reader. By portraying Satan as the most human character in Book One, Milton is able to use him as a vehicle to represent contextual issues. During the 17th century, the monarchy had a firm grip on politics and power, but Milton’s own beliefs and loyalties lay with Cromwell and the republican movement. This political ideology is represented clearly in Satan’s speeches, as he frequently refers to the oppressive nature of heaven. As demonstrated previously, Satan already believed in the ‘tyranny of Heav’n’ and these tyrannous actions are demonstrated by Milton. ‘That Glory never shall his wrath or might/ Extort from me’ is one reference to this idea, and it alludes to the role of the monarchy at the time. This is by suggesting that those with power use it to extort and corrupt. When considered in the context of the time, this can be interpreted as a criticism of the English monarchy, which had to be conveyed subtly in order to avoid treason. So as demonstrated, the use and functions of Satan are not limited to that of the ‘Arch-Enemy. ’ Through his elaborate descriptions, but subtle hints, Milton is able to set-up the epic battle between God and Satan, and in doing this in Book One he is able to effectively engage the reader in his epic poem.

Exploring Characteristics Of Leaders

Exploring Characteristics Of Leaders There is Malay proverb said that kalau guru kencingberdiri, muridkencingberlari. Its mean that when the teacher shows the student bad attitude or anything, the student does it even more worst. As people know teacher is one of the example of a leader. Leader is the one who are guiding or directing others toward a common goal, show the way by some examples, and create an environment where other team members feel actively involved in the process. People who being a leader or willing to, usually they will been through some step and or process. Besides, there are also few characters that should be in person who willing or want to be a leader. One thing in common must have in leader is desire. The desires they have are to make promises of the life the ability to precise them copiously and without restrictions. There is a time a smooth as Ralph Waldo Emerson once spewed his words, that person is only half of himself or she, the other half is they expressions. Because of his word, a leader is born with copiously on the other side look is self-expression. Its needed because it can bear the essence of leadership. Most of the concept and skill need to make the leader able to express their copiously means that the leader know who are they, what their strengths and weakness are. Besides that, they also must know how to fully deploy your strengths and compensate for their own excess and weakness. In that way they might know what their need, they want, and also the way to communicate to people, in order to gain the cooperation and support from people. The entire leader must know how to set and achieve their own goal. Its because th e result they get from what they aiming might affect the people around them. They need to learn how to understand ones self, people and the world to learn and gain more experience. CHARACTERISTIC A leader not a boss of the team but, rather people who are committed to the mission Venture. There is some characteristics of a strong leader might have in each of them:- Good listener They should be a good listener not on only for the personal problem of each of the group member. But they also must be the good listener for group member during the decision making, especially during meeting. It is because the teammates might have good decision to make changes in for the group. By keeping mind open, the leader can come up with many ways to accomplish the goal. Focused The leader and their group must remind to keep on venture for the goals and mission. If they keep on stay together, hand in hand and keep concentration on what they aim, they wont get out from the track and the teammate will stay motivated and be productive to achieve the target. As a leader in the group, its theyre role to arrange the schedule in the term of time. Organized Team member can be motivated by a leader who is also organized. Its mean that the leader can set the tone for the team to make the group member be more motivated. Available At the time, most of the leader will be busy with their responsible. However, in any circumstances leader must find the time to communicate of interact with their team. One way to do this is to set the frequent group of meeting. From this way leader can prevent from the problem that the group might be exist. Include Others The worst thing for leader do is do all the job or tasks. Leader should not do the entire job because it might prevent the leader venture from growing beside of poor use of time. As an alternative, leader should work with one of the teammates and learn to representative the responsibility at the same time being aware of everyones interests, goals, and strengths. Decisive Beside of listening to other people, sometime leader cant be able to compromise because of term and condition that might be face in the future. However, even this thing might be happen, leader must afraid or hesitate to make final decision even some of the team member wont agree with the decision that will be make. Confident It is the most important character that must be in the leader. The teammate can believe the leader because of the leader believing them. Dedicated, intelligent and proud of what of hat are they doing from inner and outside look must be in them also to make sure the teammates wont doubt to believe the leader. EXAMPLE OF LEADER There are many of people born with blood of leader but of them are not. However, for those who are not born with the leader blood, most of them dont stop and stare. The example of good leader is a leader thats not tyrant. Usually good leader always encourage the team member to follow and to work effectively. The leader who are in effect typically dont demand, instead they encourage. A few leaders had born in Malaysia. Namely Abdul Rahman, Abdul Razak, Hussein Onn, Mahathir Mohamad, Abdullah Ahmad Badawi, and NajibRazak. For this task, I will take the last prophet of Islam, named Muhammad ibnu Abdullah. About Muhammad Muhammad ibnu Abdullah is the name. He had known as Muhammad. He was born on 20th of April in the year of elephant, 12 Rabiulawal according to Islamic calendar. Based on holy Quran, he accepted he accepted his revelation on August 16th, 610 century, same as Ramadan 17th and it is surah Al-Alaq. Once he accepts, he officially appointed as a prophet when he was in the age of 40 years old and 6 month. After he accepted, he runs the propaganda in two ways, in confidentially in 3 years. Thenhe runs it openly. During the open propaganda was running, resistance from the pagans until he felt very disappointed and make him migrated Mecca to Medina. Then, the migration bear result, he succeed build country which been respected and sovereign. He had deemed as the best example as in the moral that have thought from the holy Quran. The Leadership of Muhammad. He has been a leader in almost all category of life such as political leader, religion, economy planner, chief judge, etcà ¢Ã¢â€š ¬Ã‚ ¦ He was appointed as leader because of his leadership qualities that apparently. One of his leadership qualities is Shidiq in Arabic, its means truth in English. Because every action or decision that make by the leader is to achieve of being high quality leadership. In Arabic can be trusted means Mandate. Since he was young, he was called as Al-Amin (mandate) because he always can be trusted. Even a pagan recognizes about his honesty and mandate. Can people imagine during his time ifhe cant be trust how the world now? Intelligent is also one of the leadership characteristic in him, its meanfathonah in Arabic. A leader must be intelligent in almost everything to have a good management. Last but not listed, anchor or in Arabic call it as tablig. In addition to the three attributes mentioned previously, a leader must know how to perform, communicate and interact to people with all the good that has been taken like the way Muhammad do. Besides, the people of Muhammad must understand and fathom about how important the bounty is and how the influence of him to the people. CONCLUSION. In the simplest and the small scale, we are the leader of ourselves. Lets take the story of other people who are experience more about life as example, inspiration and role model as well to become a better person and good, high quality of leadership.

Stock Essay -- Economy

An active investor invests his all resources to determine the fair value of a stock. However, most of the times, he is unable to acquire a piece of information that is not available in the public domain and that information may alter the probability distribution of his investment decision (James Lorie, 1980). In this phenomenon, an active investor may infer the non-public information by considering corporate insiders’ action in their own stock. Many previous studies (e.g., Jaffe, 1974; Finnerty, 1976a, b; Seyhun, 1986, 1988a, b; Rozeff and Zaman, 1988; Lin and Howe, 1990) document that corporate insiders pursue special information and on that special information, not only insiders are able to earn abnormal profits through trading stocks of own firms but also outsiders also able to earn abnormally by merely mimicking their actions. In financial economies literature, these findings have been considered as a violation of market efficiency. The main objective of this study is to determine market reactions around the day of insider trading and the day of announcements on Indian stock market. We are curious to perform our analysis on Indian data because a major chunk of studies on insider trading are concentrated on the U.S data. Therefore, the analysis of India insider trading data provides an independent outcome to compare with previous studies’ results. Besides, there are enough differences between the US and India market, which indicate that the results of these studies may not be robust in Asia or emerging markets. First difference, the ownership structure of emerging markets’ firms is more concentrated than developed markets’ firms (La Porta et al, 1999). For example, La Porta et al (1998) find that in the Indian firm, the top th... ... to price ratio and size effects of approximately 9% per annum in market model error term. Moreover, Finnerty (1976) finds that insiders most likely to buy their own stock when a firm is a small size and having low BM ratio compared to other firms whose stocks the average insiders are selling. If insiders’ buy tend to be concentrated in small size and low BM firms, the abnormal returns of insider trading information that are calculated by the market model may be significantly differ from zero in the absence of special information. In this paper, we calculate adjusted abnormal returns of insider trading that take into account the size and BM ratio effects. In this methodology, we argue that when we match the firm of insider trading with similar size and BM ratio portfolio, and then adjusted abnormal returns will be originated because of the special information.

Physiological Effects of MDMA Use :: Health Drugs Essays

Physiological Effects of MDMA Use MDMA has significant cardiovascular effects. This is consistent with its norepinephrine releasing (Johnson et al. 1991; Rothman et al. 2001) and  £\_2 adrenergic agonist (Lavelle et al. 1999) properties. MDMA dose dependently produces robust increases in heart rate and blood pressure (de la Torre et al. 2000a; de la Torre et al. 2000b; Grob et al.). Peak cardiovascular effects occur between 1 and 2 hours after MDMA administration and largely subside within 6 hours of drug administration. A study suggested that the relationship between MDMA dose and cardiovascular effects was supralinear by de la Torre et al. (2000a) who reported unexpectedly high drug exposures (measured as AUCplasma for MDMA) and diastolic blood pressure increases in two volunteers given 150 mg MDMA. While pharmacokinetic data suggest MDMA has nonlinear kinetics, there is no clear evidence of supralinear relationships between dose and blood pressure or heart rate. In fact, there may be less increase in heart rate after higher doses. The tendency toward less heart rate increase with higher dose is consistent with a study using both conscious and anesthetized rats (O'Cain et al. 2000). In this rat study, 3 mg/kg IV MDMA decreased heart rate, while lower doses tended to increase it or leave it unchanged. Studies monitoring blood pressure found significant relationships between MDMA use and blood pressure. In one study, (Vollenweider et al. 1998) involving subjects without a history of MDMA use, one subject experienced hypertensive crisis from a dose typical of recreational use. The correlation of blood pressure is described, "A two way ANOVA for systolic blood pressure revealed a significant main effect of drug [F(1,2) = 41.09; p < 02] and a significant drug x time interaction [F(3,6) = 11.31; p < 007]. Significant changes occurred in the 0 to 75 minutes and 75 to 150 minutes interval (one way ANOVAs). Two way ANOVA for diastolic blood pressure was not significant, but one way ANOVAs showed significant changes in the 75 to 150 minutes and the 150 to 300 minutes interval. Increases were in the range of 10 to 30 mm Hg for systolic blood pressure and 5 to 10 mm Hg for diastolic blood pressure." (Vollenweider et al. 1998 pp.245_246) This study shows a similarity in changes in systolic blood pressure, and a lesser similarity in changes in diastolic blood pressure. The occurrence of hypertensive crisis suggests caution in potential use and study.

Hercules Essay -- essays research papers fc

What Is A Myth? A myth is a purely fictional story that has been passed on for generations, usually involving supernatural persons, actions or events. Hercules (also called Herakles), is one of the strongest and most celebrated mythical heroes. These myths were made up thousands of years ago and have acquired more details as they have been passed down. The story of Hercules is one of a man who was so strong and courageous, whose deeds were so mighty, and who so endured all the hardships that were given to him, that when he died, Hercules was brought up to Mount Olympus to live with the gods. Hercules was both the most famous hero of ancient times and the most beloved. More stories were told about him than any other hero. He was worshipped in many temples all over Greece and Rome. Birth of a Hero The legacy of Hercules began when Zeus, the chief god, fell in love with a mortal woman named Alcmene. When Alcmene&#8217;s husband, Amphitryon, was away, Zeus made her pregnant. This made the goddess Hera so angry that she tried to prevent the baby from being born. When Alcmene gave birth to the baby, she named him Herakles (Romans pronounced it "Hercules"). The name Herakles means "glorious gift of Hera". This made Hera even angrier. When Hercules was an infant, Hera sent two serpents to destroy him in his cradle. However, Hercules strangled them, one in each hand, before they could bite him. When Hercules grew up and had become a great warrior, he married a young woman named Megara. They had two children together and lived very happily. However, things didn&#8217;t turn out as they do in the movie. One day, Hera sent a fit of madness to Hercules that put him into so great a rage, that he murdered his wife and both children. When Hercules regained his senses and realized what he had done, he asked the god Apollo to rid him of his sins. Apollo commanded that Hercules do certain tasks as punishment for his wrongs, so that evil might be cleansed from his spirit. Apollo was a god of prophecy and the Greeks believed that Apollo knew what would happen in the future, and that he could advise people how to act. Hercules hurried to the temple where Apollo gave such advice. It was in the town o... ...ra that Hercules had suffered enough, and Hera agreed. Athena was sent to retrieve Hercules from the pyre and to bring him back to Mount Olympus on her chariot. There, Hercules was to spend his life, as a god. Bibliography 1. Compton&#8217;s Interactive Encyclopedia (1996) for Windows 95 2. Webster&#8217;s Concise Encyclopedia for Windows 3.1 or 95 3. www.perseus.tufts.edu Table Of Contents 1. What Is A Myth? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2. Birth Of A Hero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3. The 12 Labors Of Hercules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 4. The Death Of Hercules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 5. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Hercules Essay -- essays research papers fc What Is A Myth? A myth is a purely fictional story that has been passed on for generations, usually involving supernatural persons, actions or events. Hercules (also called Herakles), is one of the strongest and most celebrated mythical heroes. These myths were made up thousands of years ago and have acquired more details as they have been passed down. The story of Hercules is one of a man who was so strong and courageous, whose deeds were so mighty, and who so endured all the hardships that were given to him, that when he died, Hercules was brought up to Mount Olympus to live with the gods. Hercules was both the most famous hero of ancient times and the most beloved. More stories were told about him than any other hero. He was worshipped in many temples all over Greece and Rome. Birth of a Hero The legacy of Hercules began when Zeus, the chief god, fell in love with a mortal woman named Alcmene. When Alcmene&#8217;s husband, Amphitryon, was away, Zeus made her pregnant. This made the goddess Hera so angry that she tried to prevent the baby from being born. When Alcmene gave birth to the baby, she named him Herakles (Romans pronounced it "Hercules"). The name Herakles means "glorious gift of Hera". This made Hera even angrier. When Hercules was an infant, Hera sent two serpents to destroy him in his cradle. However, Hercules strangled them, one in each hand, before they could bite him. When Hercules grew up and had become a great warrior, he married a young woman named Megara. They had two children together and lived very happily. However, things didn&#8217;t turn out as they do in the movie. One day, Hera sent a fit of madness to Hercules that put him into so great a rage, that he murdered his wife and both children. When Hercules regained his senses and realized what he had done, he asked the god Apollo to rid him of his sins. Apollo commanded that Hercules do certain tasks as punishment for his wrongs, so that evil might be cleansed from his spirit. Apollo was a god of prophecy and the Greeks believed that Apollo knew what would happen in the future, and that he could advise people how to act. Hercules hurried to the temple where Apollo gave such advice. It was in the town o... ...ra that Hercules had suffered enough, and Hera agreed. Athena was sent to retrieve Hercules from the pyre and to bring him back to Mount Olympus on her chariot. There, Hercules was to spend his life, as a god. Bibliography 1. Compton&#8217;s Interactive Encyclopedia (1996) for Windows 95 2. Webster&#8217;s Concise Encyclopedia for Windows 3.1 or 95 3. www.perseus.tufts.edu Table Of Contents 1. What Is A Myth? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2. Birth Of A Hero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3. The 12 Labors Of Hercules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 4. The Death Of Hercules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 5. Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Accounting Attachment Report

1. 0 INTRODUCTION 1. 1 The objectives of the Industrial attachment The purpose of industrial attachment is to bridge the gap between the theory and the practise of coursework learnt in the University of Botswana. It is meant to give students a clearer perspective of concepts learnt in the academic environment and in turn prepare them for the work environment upon completion of the degree programme. Internship is also aimed at give students a chance to apply the material learnt into a practical environment and get to know the work industry.In applying academic material, it is understood more and in familiarising with the work environment, a career option can be chosen. Part of the attachment was for students to create networks. networks are useful in securing jobs and getting information about the industry. 1. 2 Methodology The industrial attachment was conducted over the period between May 10th and July 27th 2012. This period amounted to a total of 10 weeks over the school holidays. It was after the third year of study in the degree. Each student, with the help of the internship coordinator had to find a company of their choice in the relevant field of study to work in.A place was to be secured through an application letter accompanied by a copy of a transcript, a letter of acknowledgement of student status from the University. A letter of acceptance would then be sent to the university by the company that agreed to attach a student and the area in which the student will work. Students were expected to work in various sectors of the company, but within their course of study while under attachment. The students were also to keep weekly log sheets which were to be signed by the supervisor with the work they had conducted. ? 2. 0 BACKGROUND OF THE ORGANISATION . 1 History of Great Advisory Services Dotaka Investments (Pty) Ltd was incorporated in Namibia in the year 2005. It has two businesses operating, an insurance brokerage called Coverage Insurance and an acco unting business called Great Advisory Services. The company has two directors namely Alex Mundey and Gracia Hunde. Mr Mundey is a non-executive director while Miss Hunde is an executive director. The insurance brokerage was the first business to be registered by the company in 2005 and has since grown to be one of the most renowned insurance broking firms in Namibia.The business headquarters are situated in the Windhoek International Finance Park while another branch operates in the Caesar International Office Park. This is because all insurance companies are found in the Caesar Office Park, making it convenient to get quotes upon request or to make an inquiry quicker. Having become a success and seeing the need for better accounting practise for the smaller businesses, the company diversified into the accounting field and registered a business named Great Advisory Services.The role of Great Advisory Services is to assist entrepreneurs to sustain their businesses by upholding proper and consistent accounting ethos. Great Advisory Services was registered in September 2011 and has been in operation since then. Not only does the business deal with accounting but it also in company secretarial and consultancy. It registers companies, sits as a director on the board and act as agents on submitting applications for permits. The staff includes Gracia Hunde, Elaine Chatonga and Palesa Mosa.Gracia Hunde is the executive director having gained all her knowledge from experience and is currently pursuing a degree in the University of South Africa. She mainly deals in company secretarial and business consultancy. Elaine Chatonga is the head accountant, having graduated with an Honourary degree in accounting and is pursuing chartered accountancy. She draws up the financial statements and calculates the tax returns due for all the clients and for the business as well. As head accountant, it is also her duty to supervise the work of the cler and make necessary changes.Palesa Mosa is the accounting clerk, having acquired an AAT qualification. As a clerk she does the day to day recording of accounts for the business and for the clients. She is also in charge of the petty cash book, answering calls, submitting tax returns and miscellaneous work. MISSION The mission of Geat Advisory Services is to provide accounting services to small, medium and large enterprises. In providing accounting services, the aim is to also influence the practise of proper accounting ethos and to improve the running and quality of business in the country.This is will be accomplished by building a relationship with the clients and explaining accounting procedures to them. By building relationships with clients and keeping a small number of clients, the company is able to focus on each client and not do a rush job. By targeting smaller businesses, the company is also able to probe into the finer details. Clientele These consist mainly of small businesses with very few employees as th ese are the main target of the business. Most of the clients are in the motoring industry and have just been contracted; hence there is not much history that has been built.The range of clients runs from auto mechanics to caterers, and interior designers. Clients are drawn in through word of mouth and through networking, as the company barely advertises itself. The biggest client of the firm is its own spear header- Coverage Insurance Brokers. Most of the clients are for accounting services as opposed to the other branches of the business. The business started with a small clientele base of 4, and has since increased to over 10 contracted clients in the accounting branch. 3. 0 MANAGEMENT, TRAINING AND EMPLOYEE INFORMATION 3. 2 Supervisor assistanceI was also debriefed on other office duties that I would be taught which would have nothing to do with schoolwork but were skills needed in the office for example, filing, photocopying, faxing, filling bank cheques and deposit slips and go ing to the bank. I was also told that I would not have any specific responsibilities but work would come up as and when needed which I would be given a briefing on how to do what at that moment. 3. 3 Qualities and skills possessed and developed The job called for speed, teamwork capabilities, versatility, fluency, flexibility and grasping concepts quickly.This I had no problem with, having gone through internship before and being a member of clubs that required teamwork. Being tossed around between jobs, and not knowing what to be doing when you get to work in the office ensured that I was always on my toes. As the job went by, I learnt to be quick but thorough, to ask questions; to be accountable- work was tossed form one person to the other. If I was capturing information, I had to be thorough so that the next person, in this case the accountant, would be able to use the information. If I gave her the wrong information, it would mess all the accounts up.I also had to learn to be r esponsible ? 3. 0 MANAGEMENT, TRAINING AND EMPLOYEE INFORMATION 3. 1 Job orientation A brief meeting was held on the first day of work in which an assessment of my course work and accounting knowledge was made. The information available on the transcript and curriculum vitae was used for the assessment. This same meeting was also used for the purpose of giving me a tour through the company, debriefing on company history and the services offered by the company. I also got the opportunity to familiarise with the business environment and the rest of the staff around.The next step was to test the skills I had I stated that I had. I was shown how to capture information form a receipt, change it, delete it and create a file for a company in the accounting software. After a series of examples, I was asked to do the same. I went through a series of tests in using the accounting system, which in this case was called Quick books. Having shown adequate knowledge, I was informed that I would as sist in that part of the job. The main job was capturing, but some more office jobs were to be done, which I was kindly briefed on.I was to be the extra hand in the office; hence I would be tossed around everywhere, having been given a short tutorial prior to execution of a task. There were no specific responsibilities that were given to me; most of the work to be done would be broken down before being done. Having been briefed on the jobs to be done, I was shown the office space that I would use. A few minutes later I was assigned to my primary role for the week- filing, organising documents prior to capturing, checking if transactions had been captured properly and at the correct amounts and banking.In between the small jobs, I was to familiarise myself with the software and practise before I could be given any work concerning that. 3. 2 Supervisor assistance My supervisor adequately explained all duties and responsibilities before I undertook them. The first question before doing anything was an enquiry as to whether I had done any such thing. If I answered in the negative, I was shown how to do it. I would then attempt the same job under her watch until I had perfected my work In cases were computer use was required, a different document altogether would be opened for the sake of demonstration.A supervisor was always ready to help if I did not understand anything. As this is a small company, help was easy to find as my slowing down would also affect the other operations. My supervisors were quick to explain and guide through new processes especially those that involved going to NURS, going to clients and going to Company registration. I would receive office calls whenever I spent more time than usual. During the first days in the office, I would also get momentary calls just to check on progress or if everything under control 3. 3 Qualities needed and qualities gainedVersatility and flexibility were needed to succeed in this position as I would be tossed i nto any work. This meant I would have to be a receptionist, or an accountant, or the driver so adaptation and was needed. There was much work to do in the office so I had to be quick to catch onto the job as I would often receive crash courses to do a new task. In a job where there were had no fixed duties, and work to do decided on each morning, it was critical to grasp the concept quickly. The job also called for an ability to work without supervision as there was a lot of work to be done between the three services offered by the company.There was a need to be organised and to ask questions to do with more clarification to get an understanding as soon as a task was given in order to curb backlog. The amount of work to be done was much so that made round the clock assistance rather impossible. Time keeping was also very critical. We all depended on each other as one person’s slow delivery affected everyone. There was a need to pay attention to detail when doing accounts so a s to come up with the correct financial statements and prevent reworking which would waste time.Ten client companies would expected their returns to be calculated every second month so each company had specific time slots for doing their books which had to be maximised in order to prevent a rush job being done or eating into another company’s time. Fluency in English and articulation was a needed quality because there were clients to talk to, going to the Registrar of Companies and calls to be answered when the clerk/receptionist was not around. Qualities gained during the process included the ability to think on my feet, tenacity, responsibility and team working.Concerning the ability to think on my feet, jobs done outside the office required decisions to be made quickly if things did not go according to plan this needed one to exercise discretion and take control without having to call the office first. Thinking on one’s feet required the ability to reason carefully and objectively. Over time, I developed tenacity. It became apparent that not only did the job call for work to be done, but to be completed on or before time. Working after hours became normality and not burdensome and neither was it something to complain over.The key was to understand the importance of completing a task before the next day, regardless of working hours. Honesty and responsibility came with the job. Whenever personal resources were used in incurring company expenses, they had to be accounted for. This called for keeping of receipts and disclosing the corrected amounts actually spent in order to qualify for a refund. These expenses also had to be incurred wholly towards the company and not be mixed with personal expenses. Every business can only achieve its goals through teamwork.Work was passed from one person to the other as processes were interlinked. The clerk and I did most of the primary work- capturing and organising files and it had to be understood by the ne xt user of the information. Having done my part for the day, I would not sit around as others worked but pitch in to also help in order for the task to be completed. ? 4. 0 SPECIFIC JOB INFORMATION 4. 1 Daily Responsibilities There were no specific daily responsibilities given as work arose as and when needed but there were things that became routine, for example filing, faxing and photocopying.The other jobs included capturing invoices and receipts into the accounting system, checking if receipts and invoices had been entered into the system, helping to separate receipts into different expenses and banking. Accounting Capturing accounting information from invoices was a daily task. Expenses had to be separated into cost of sales, company expenses and capital expenditures. That done, a list of all transactions entered would be printed and cross-checked with the corresponding receipts as an internal check on capturing all expenditure and at their correct amounts.Every month end, tax return forms were filled out and withholding tax charges calculated. For those companies which took the liberty to calculate their own taxes, their figures would be matched with those in the tax tables to ensure consistency. The difficult part of this was working with companies that pay employees through commission as they had a different way of calculating applicable charges. Bank reconciliation at the end of each month was a required duty.The task was to go through a monthly bank statement, reconcile the figures with those in the cheque book, adjust for unpresented cheques, account for stop orders and total the bank interest charges for the month. After that the money drawn out for personal use would be calculated for drawings. Filing The first thing upon receipt of files from a client was to sort them out in chronological order. This made it easier to account for the dates on transactions as the date would not be changed with each receipt, it also made it easier to find a missing receipt or to look fo r a query on the receipt if they were in order.The filing work included the tax returns that would come from NURS, documents from the clients in the form of bills, contracts and agreements made between the client and the firm. For withholding taxes, each company had a separate filing place for rental withholding taxes and employee withholding taxes. Printing, copying and faxing Accounting involves a lot of printing, faxing and photocopying. The responsibility assigned was to do exactly that. It was of utmost importance to make sure that the company had one file while the client also had another copy. BankingThis involved drawing up cheques for clients, having been given the due amounts, fill in cheque deposit slips whenever a client made a payment via cheque, signing and accounting for the cheque in the company books before going to the bank to deposit it. This also involved cashing some cheques and depositing them in the respective employee accounts at the en d of the month for salaries. 4. 2 Other responsibilities Messenger Jobs that were done outside the office included fetching files with client’s receipts and invoices for the month and returning them, submitting and collecting returns forms to NURS, getting clients to stamp taxes due forms.Being a messenger also involved following up on company or business name reservations with the Registrar of Companies. The other tasks at the Registrar of Companies were submission of forms for the change of directors and the transfer of ownership of a firm. All paperwork generated from this would be copied and sent to the concerned client Office jobs Part of the office odd jobs was answering the phone when the person responsible was not available. This would involve taking messages and answering for where the required person was, putting through phone calls and answering whatever questions a client had about the business.When clients arrived before their appointed time had to be attended an d entertained until their attendant returned. This was achieved by preparing refreshments and chatting up the client, sitting them comfortably and continuous reassurance that the required person would be with them. Ensuring office security involved locking up doors and cabinets, closing windows, switching off the air conditioners by the last person to leave the office. 4. 3 Knowledge from course work Three years of in the University of Botswana has come with grasping many skills and concepts.Some proved necessary, other premature and some skills use stood out more than others. Knowledge from Accounting Information Systems learnt in BIS309 was the most used and hence the most helpful. It offered a foundation to be able to use any accounting software. BIS309 also helped because it dealt with the daily running of business and how to enter daily transactions into the books of accounts, the separation of bills and invoices and how to create a debit or credit note. BIS309 also included ho w to account for a refund, how to add an account into the list of accounts.Most accounting now is done by software so the ability to use software and the knowledge of the way around the software was an added advantage Knowledge of basic accounting and bank reconciliations was taught in Financial Accounting I (ACC100) and it offered know how on entering costs into books of accounts and drawing up bank reconciliations and treating unpresented cheques. Some clients, being new, lacked adequate accounting information. This amounted to missing receipts and invoices, misnumbered invoices, missing bank cheques or narrations to the cheques.In order to deal with this one had to work backwards from the bank statement to find missing figures and asking for rough estimates for jobs done. Incomplete Records aught in Financial Accounting II (Acc200) was a useful resource. For the purpose of separation of business costs into cost of sales and expenses Introduction to Cost Accounting (ACC201) was ve ry useful. Some business incurred expenses that had to be charged to their cost of sales, not costs of running the business, for example the cost of delivery, the cost of assembly, etc.One company was a delivery company and conducted trade by going to South Africa and taking goods for delivery into Namibia, the cost of the job did not only include fuel to travel to South Africa but it included the driver’s accommodation and food and the cost of toll gates. Dealing with these expenses was leant in Managaemnt accounting applications ACC303. Final accounts are drawn at the end of each month and they have to be drawn up according to the formats in the accounting standards.Knowledge of accounting standards and presentation formats was acquired in Auditing I (ACC301) and Financial Accounting II (ACC 300. ) Upon the calculation of taxes for individual employees, calculating the gross taxes, doing a bank reconciliation, comparison of figures, checking if all receipts had been entered Microsoft excel was used. BIS 205 dealt with the primary use of computers and plugging in formulae. General Education Courses dealt with the use of computers and communication.Businesses require a lot of communication and etiquette. Gec 121,introduction to Computers was useful for the purpose of using email, Introduction to Communication (GEC111 and 112) helped in articulation and Introduction to Rhetoric and Public Speaking (GEC 364) helped in building confidence and addressing people. For the sake of company registration, the difference between a company and a business grasped in Introduction to Company Law (LAW351) was a critical tool in knowing the difference, lest the two be wrongly interchanged.This difference was also critical whenever capturing expenses, keeping in mind that sole traders were not separated from the business and withdrawals made were charged as drawings. 4. 4 Beneficial things to have learnt It would have been very helpful to have gone through an introductor y lesson in tax so as to understand the format, the applicable tax figures had and to fill in a tax from with understanding. Most of the workings in tax were done out of memory, having been briefed on before but with no adequate understanding as to why they were done that way for example amounts exempt from tax and the calculations of allowable deductions.Cash flow Statements are part of the final accounts drawn up at the end of the month. This was also something learnt on the job but without full comprehension of what exactly to be done and what to be done. 4. 5 new skills acquired The reservation of a company name and creation of a shelf company is one of the stand out skills I acquired on the job. A lot of companies open new branches, since Botswana is a developing country and there is positive economic growth, many businesses and companies are being opened as a result and know how in reserving a name and registering a business has become a crucial tool that one may use as an age nt.In learning how to reserve company names and creating shelf companies, it was inevitable that I had to learn how to change directors of a company. Some companies do not immediately operate upon been granted approval or even fail to start, these companies can then be taken over by other persons. Forms for changes in directors of a company are retrieved from the Registrar of Companies’ website. The website hosts many forms that can just be downloaded and printed without necessarily collecting them from their offices. I learnt how to collect a tax return form. These forms are collects directly from NURS.A tax return form has to types, one being for VAT and the other being income tax. The person collecting the tax returns forms has to have knowledge of their Tax Identity Number. Other small skills acquired include:- †¢Calculation of PAYE. Pay as You Earn tax is calculated using the tax tables. Each income has a specific tax matched to it and those that go beyond the norma l amount have a specific extra amount to apply. †¢How to register a company for tax. The form is collected from NURS and it contains various areas to be filled out including the type of business, the name of the business.The bank needs to also certify that an account by that person exists. †¢How to fax and photocopy. This was part of daily office work. No knowledge of such skills had been possessed before. †¢How to use Quickbooks. This was the accounting software used by the company. Knowledge of Pastel Accounting and the use of Microsoft in Accounting were the only prior knowledge. Most companies use Quickbooks so this is a relevant skill upon job search at the completion of the degree. †¢How to use office stationery properly. There is some stationery designed for office use that we fail to use properly.Documents need to be filed neatly and in an orderly manner. That said, learnt how to align a paper before punching, refill staples and to use the various types o f files. ? 5. 0 Conclusions and recommendation 5. 1 Career goals versus industrial attachment The Industrial attachment surely did bring some perspective. The daily work in accounting is significantly different from the theory learnt in school. Day to day accounts is routine and very simple. Within a short period of time, one begins to know the routine of recording and creating financial statements at the end of the year.That said, I realise now that accounting needs to be supplemented with other courses, for example ACCA, CFA, CIMA, etc. These professional courses give one the ability to review policies placed by the business in their accounting. They also help one to become more marketable in the industry and prevent the boredom inherent in most office jobs with routine tasks. Looking at the clientele of the business, there is a dire need for accountants and for people to learn to be ‘accounts smart’. Most companies do not even have a clerk and most small businesses d o not have an accounts department as the owner does everything and the results nd up being very poor. I have also come to realise that the lack of consultancy and knowledge of cost versus revenue makes some businesses fail or not realise their full potential as much is taken from the business without replacement via drawings. That said, may career goals really have changed and I would not want to end up sitting in the office, day by day, drawing accounts for people, but instead to give advice on running a business and creating strategies that work. I would like to move into explaining accounts to business owners and creating strategies for the purpose of cost reduction and ensuring longevity in a business.Clients constantly complain about the return on their taxes, some do not even know what it means or how it is calculated and are always disgruntled when they see an accountant coming through. Clients therefore need tutorials in the accounting field so that they just do not accept a nything or begin to distrust their accountants. 5. 2 derivations from the attachment Two stand out lessons were derived from internship, the first being that university education alone does not fully equip one for the work environment; one needs a bit of experience.The second lesson being, there is a lot of ignorance concerning accounting in Namibia, to the point of business owners doing their own book-keeping. This comes from a lack of appreciation of the role of accounting in business. Concerning the equipping by the University, there is not enough room for doing accounting practically. There are too many courses from other faculties that students are encouraged to take up in their first year, which leaves little room for proper accounting courses in the degree.The result is that most accounting is taught in a rush manner without adequate understanding and the result is that students cram without grasping concepts fully. This became apparent on the calculation of a businessâ€℠¢ daily expenses. In the examples given us in school, the figures are already summed up and apparent, most of the work involves drawing final accounts, but in businesses, final accounts are drawn up only once a month. The recording of a business’ daily expenses is critical and needs to be given attention in the foundation courses of the degree.Concerning ignorance of accounting , most businesses have no accountant and do not keep the relevant information used in drawing up accounts. The use of interns is also a wide spread normality among those who wish to have some form of book-keeping in their business. However, interns are fresh from university and often make mistakes. This results in backlogs during work as some of the books have to be redone. 5. 3 most significant learning experience The most significant learning process was that on the importance of teamwork. Business processes are intertwined that each person relied the other person.Slacking was therefore intolerable a s it affected everyone else’s progress. That said, I learnt to rely on other people, and to become a person to be relied upon. I also learnt to value the contribution of other people and the vitality of making a significant contribution in a team. 5. 4 self-evaluation The key strengths I possessed for this job were adaptation and quick-learning. I understood whatever work was assigned to me in a very short space of time. There was a lot of tossing around involved in the job as I had no specific responsibilities, this meant I had to be versatile and ready for anything.The ability to think quickly and summon best judgement in a rash situation was very useful when running errands and things would not go according to plan or clients were late. This required changing things or rearranging with a client on my own without calling the office first. The ability to work without supervision and being self-motivated was an added advantage. Because of the lack of space, I shared the offic e with the other company branch of Dotaka Investments called Coverage Insurance. This meant I had no round the clock supervision in my work. I however managed to complete all my work before time or on time.Being reliable is another quality I possess that the executive director would allow me to run errands for her with her car while she would be in the office. She relied on me to represent her well wherever she sent me on her behalf. Dress was no problem for me as I made sure I was clad formally and presentable each day. Articulation and fluency in English was an added quality as well that enabled me to win over clients and explain to them adequately what we required of them. im formal. time keeping My time keeping in the morning was not the most efficient.Most of the time i was not punctual to work and i would arrive a little bit after time. I however compensated for this shortfall by personally working during lunch or working late. 5. 5 recomendations for improvement in the organi sation Great Advisory Services needs bigger office space. During this period of attachment, there were five employees sharing two rooms. This meant that the main office had three employees which is too large a number for a small space. The room became crowded to the point that clients would notice and either mention in a joking manner or just showed unpleasantness.The company vision has to be printed and stuck on the wall and be used in company stamps. I only knew the vision when I had. A company vision helps in boosting employee morale by showing them that whatever they are doing is contributing to the achievement of the vision. Grievances in the company need to be addressed. There were matters that were swept under the carpet even though they were important. There were times were there would be some tension in the office or gossip over another person over things that were not properly stipulated yet could be solved with a sit down meeting.There needs to be an investment towards th e training of employees. An accounts consultant was employed by the firm for enquiries’ sake. However, his availability was after hours which could go on till midnight this was not an efficient way of working. The problem can be overcome by putting one of the accountants through an ACCA program. Also the clerks’ work was not up to standard as most of it had to be redone. Employee training should also be in answering calls, using appropriate register as there was a tendency for employees to use an incorrect tone or a colloquial term in a formal set-up. Accounting Attachment Report 1. 0 INTRODUCTION 1. 1 The objectives of the Industrial attachment The purpose of industrial attachment is to bridge the gap between the theory and the practise of coursework learnt in the University of Botswana. It is meant to give students a clearer perspective of concepts learnt in the academic environment and in turn prepare them for the work environment upon completion of the degree programme. Internship is also aimed at give students a chance to apply the material learnt into a practical environment and get to know the work industry.In applying academic material, it is understood more and in familiarising with the work environment, a career option can be chosen. Part of the attachment was for students to create networks. networks are useful in securing jobs and getting information about the industry. 1. 2 Methodology The industrial attachment was conducted over the period between May 10th and July 27th 2012. This period amounted to a total of 10 weeks over the school holidays. It was after the third year of study in the degree. Each student, with the help of the internship coordinator had to find a company of their choice in the relevant field of study to work in.A place was to be secured through an application letter accompanied by a copy of a transcript, a letter of acknowledgement of student status from the University. A letter of acceptance would then be sent to the university by the company that agreed to attach a student and the area in which the student will work. Students were expected to work in various sectors of the company, but within their course of study while under attachment. The students were also to keep weekly log sheets which were to be signed by the supervisor with the work they had conducted. ? 2. 0 BACKGROUND OF THE ORGANISATION . 1 History of Great Advisory Services Dotaka Investments (Pty) Ltd was incorporated in Namibia in the year 2005. It has two businesses operating, an insurance brokerage called Coverage Insurance and an acco unting business called Great Advisory Services. The company has two directors namely Alex Mundey and Gracia Hunde. Mr Mundey is a non-executive director while Miss Hunde is an executive director. The insurance brokerage was the first business to be registered by the company in 2005 and has since grown to be one of the most renowned insurance broking firms in Namibia.The business headquarters are situated in the Windhoek International Finance Park while another branch operates in the Caesar International Office Park. This is because all insurance companies are found in the Caesar Office Park, making it convenient to get quotes upon request or to make an inquiry quicker. Having become a success and seeing the need for better accounting practise for the smaller businesses, the company diversified into the accounting field and registered a business named Great Advisory Services.The role of Great Advisory Services is to assist entrepreneurs to sustain their businesses by upholding proper and consistent accounting ethos. Great Advisory Services was registered in September 2011 and has been in operation since then. Not only does the business deal with accounting but it also in company secretarial and consultancy. It registers companies, sits as a director on the board and act as agents on submitting applications for permits. The staff includes Gracia Hunde, Elaine Chatonga and Palesa Mosa.Gracia Hunde is the executive director having gained all her knowledge from experience and is currently pursuing a degree in the University of South Africa. She mainly deals in company secretarial and business consultancy. Elaine Chatonga is the head accountant, having graduated with an Honourary degree in accounting and is pursuing chartered accountancy. She draws up the financial statements and calculates the tax returns due for all the clients and for the business as well. As head accountant, it is also her duty to supervise the work of the cler and make necessary changes.Palesa Mosa is the accounting clerk, having acquired an AAT qualification. As a clerk she does the day to day recording of accounts for the business and for the clients. She is also in charge of the petty cash book, answering calls, submitting tax returns and miscellaneous work. MISSION The mission of Geat Advisory Services is to provide accounting services to small, medium and large enterprises. In providing accounting services, the aim is to also influence the practise of proper accounting ethos and to improve the running and quality of business in the country.This is will be accomplished by building a relationship with the clients and explaining accounting procedures to them. By building relationships with clients and keeping a small number of clients, the company is able to focus on each client and not do a rush job. By targeting smaller businesses, the company is also able to probe into the finer details. Clientele These consist mainly of small businesses with very few employees as th ese are the main target of the business. Most of the clients are in the motoring industry and have just been contracted; hence there is not much history that has been built.The range of clients runs from auto mechanics to caterers, and interior designers. Clients are drawn in through word of mouth and through networking, as the company barely advertises itself. The biggest client of the firm is its own spear header- Coverage Insurance Brokers. Most of the clients are for accounting services as opposed to the other branches of the business. The business started with a small clientele base of 4, and has since increased to over 10 contracted clients in the accounting branch. 3. 0 MANAGEMENT, TRAINING AND EMPLOYEE INFORMATION 3. 2 Supervisor assistanceI was also debriefed on other office duties that I would be taught which would have nothing to do with schoolwork but were skills needed in the office for example, filing, photocopying, faxing, filling bank cheques and deposit slips and go ing to the bank. I was also told that I would not have any specific responsibilities but work would come up as and when needed which I would be given a briefing on how to do what at that moment. 3. 3 Qualities and skills possessed and developed The job called for speed, teamwork capabilities, versatility, fluency, flexibility and grasping concepts quickly.This I had no problem with, having gone through internship before and being a member of clubs that required teamwork. Being tossed around between jobs, and not knowing what to be doing when you get to work in the office ensured that I was always on my toes. As the job went by, I learnt to be quick but thorough, to ask questions; to be accountable- work was tossed form one person to the other. If I was capturing information, I had to be thorough so that the next person, in this case the accountant, would be able to use the information. If I gave her the wrong information, it would mess all the accounts up.I also had to learn to be r esponsible ? 3. 0 MANAGEMENT, TRAINING AND EMPLOYEE INFORMATION 3. 1 Job orientation A brief meeting was held on the first day of work in which an assessment of my course work and accounting knowledge was made. The information available on the transcript and curriculum vitae was used for the assessment. This same meeting was also used for the purpose of giving me a tour through the company, debriefing on company history and the services offered by the company. I also got the opportunity to familiarise with the business environment and the rest of the staff around.The next step was to test the skills I had I stated that I had. I was shown how to capture information form a receipt, change it, delete it and create a file for a company in the accounting software. After a series of examples, I was asked to do the same. I went through a series of tests in using the accounting system, which in this case was called Quick books. Having shown adequate knowledge, I was informed that I would as sist in that part of the job. The main job was capturing, but some more office jobs were to be done, which I was kindly briefed on.I was to be the extra hand in the office; hence I would be tossed around everywhere, having been given a short tutorial prior to execution of a task. There were no specific responsibilities that were given to me; most of the work to be done would be broken down before being done. Having been briefed on the jobs to be done, I was shown the office space that I would use. A few minutes later I was assigned to my primary role for the week- filing, organising documents prior to capturing, checking if transactions had been captured properly and at the correct amounts and banking.In between the small jobs, I was to familiarise myself with the software and practise before I could be given any work concerning that. 3. 2 Supervisor assistance My supervisor adequately explained all duties and responsibilities before I undertook them. The first question before doing anything was an enquiry as to whether I had done any such thing. If I answered in the negative, I was shown how to do it. I would then attempt the same job under her watch until I had perfected my work In cases were computer use was required, a different document altogether would be opened for the sake of demonstration.A supervisor was always ready to help if I did not understand anything. As this is a small company, help was easy to find as my slowing down would also affect the other operations. My supervisors were quick to explain and guide through new processes especially those that involved going to NURS, going to clients and going to Company registration. I would receive office calls whenever I spent more time than usual. During the first days in the office, I would also get momentary calls just to check on progress or if everything under control 3. 3 Qualities needed and qualities gainedVersatility and flexibility were needed to succeed in this position as I would be tossed i nto any work. This meant I would have to be a receptionist, or an accountant, or the driver so adaptation and was needed. There was much work to do in the office so I had to be quick to catch onto the job as I would often receive crash courses to do a new task. In a job where there were had no fixed duties, and work to do decided on each morning, it was critical to grasp the concept quickly. The job also called for an ability to work without supervision as there was a lot of work to be done between the three services offered by the company.There was a need to be organised and to ask questions to do with more clarification to get an understanding as soon as a task was given in order to curb backlog. The amount of work to be done was much so that made round the clock assistance rather impossible. Time keeping was also very critical. We all depended on each other as one person’s slow delivery affected everyone. There was a need to pay attention to detail when doing accounts so a s to come up with the correct financial statements and prevent reworking which would waste time.Ten client companies would expected their returns to be calculated every second month so each company had specific time slots for doing their books which had to be maximised in order to prevent a rush job being done or eating into another company’s time. Fluency in English and articulation was a needed quality because there were clients to talk to, going to the Registrar of Companies and calls to be answered when the clerk/receptionist was not around. Qualities gained during the process included the ability to think on my feet, tenacity, responsibility and team working.Concerning the ability to think on my feet, jobs done outside the office required decisions to be made quickly if things did not go according to plan this needed one to exercise discretion and take control without having to call the office first. Thinking on one’s feet required the ability to reason carefully and objectively. Over time, I developed tenacity. It became apparent that not only did the job call for work to be done, but to be completed on or before time. Working after hours became normality and not burdensome and neither was it something to complain over.The key was to understand the importance of completing a task before the next day, regardless of working hours. Honesty and responsibility came with the job. Whenever personal resources were used in incurring company expenses, they had to be accounted for. This called for keeping of receipts and disclosing the corrected amounts actually spent in order to qualify for a refund. These expenses also had to be incurred wholly towards the company and not be mixed with personal expenses. Every business can only achieve its goals through teamwork.Work was passed from one person to the other as processes were interlinked. The clerk and I did most of the primary work- capturing and organising files and it had to be understood by the ne xt user of the information. Having done my part for the day, I would not sit around as others worked but pitch in to also help in order for the task to be completed. ? 4. 0 SPECIFIC JOB INFORMATION 4. 1 Daily Responsibilities There were no specific daily responsibilities given as work arose as and when needed but there were things that became routine, for example filing, faxing and photocopying.The other jobs included capturing invoices and receipts into the accounting system, checking if receipts and invoices had been entered into the system, helping to separate receipts into different expenses and banking. Accounting Capturing accounting information from invoices was a daily task. Expenses had to be separated into cost of sales, company expenses and capital expenditures. That done, a list of all transactions entered would be printed and cross-checked with the corresponding receipts as an internal check on capturing all expenditure and at their correct amounts.Every month end, tax return forms were filled out and withholding tax charges calculated. For those companies which took the liberty to calculate their own taxes, their figures would be matched with those in the tax tables to ensure consistency. The difficult part of this was working with companies that pay employees through commission as they had a different way of calculating applicable charges. Bank reconciliation at the end of each month was a required duty.The task was to go through a monthly bank statement, reconcile the figures with those in the cheque book, adjust for unpresented cheques, account for stop orders and total the bank interest charges for the month. After that the money drawn out for personal use would be calculated for drawings. Filing The first thing upon receipt of files from a client was to sort them out in chronological order. This made it easier to account for the dates on transactions as the date would not be changed with each receipt, it also made it easier to find a missing receipt or to look fo r a query on the receipt if they were in order.The filing work included the tax returns that would come from NURS, documents from the clients in the form of bills, contracts and agreements made between the client and the firm. For withholding taxes, each company had a separate filing place for rental withholding taxes and employee withholding taxes. Printing, copying and faxing Accounting involves a lot of printing, faxing and photocopying. The responsibility assigned was to do exactly that. It was of utmost importance to make sure that the company had one file while the client also had another copy. BankingThis involved drawing up cheques for clients, having been given the due amounts, fill in cheque deposit slips whenever a client made a payment via cheque, signing and accounting for the cheque in the company books before going to the bank to deposit it. This also involved cashing some cheques and depositing them in the respective employee accounts at the en d of the month for salaries. 4. 2 Other responsibilities Messenger Jobs that were done outside the office included fetching files with client’s receipts and invoices for the month and returning them, submitting and collecting returns forms to NURS, getting clients to stamp taxes due forms.Being a messenger also involved following up on company or business name reservations with the Registrar of Companies. The other tasks at the Registrar of Companies were submission of forms for the change of directors and the transfer of ownership of a firm. All paperwork generated from this would be copied and sent to the concerned client Office jobs Part of the office odd jobs was answering the phone when the person responsible was not available. This would involve taking messages and answering for where the required person was, putting through phone calls and answering whatever questions a client had about the business.When clients arrived before their appointed time had to be attended an d entertained until their attendant returned. This was achieved by preparing refreshments and chatting up the client, sitting them comfortably and continuous reassurance that the required person would be with them. Ensuring office security involved locking up doors and cabinets, closing windows, switching off the air conditioners by the last person to leave the office. 4. 3 Knowledge from course work Three years of in the University of Botswana has come with grasping many skills and concepts.Some proved necessary, other premature and some skills use stood out more than others. Knowledge from Accounting Information Systems learnt in BIS309 was the most used and hence the most helpful. It offered a foundation to be able to use any accounting software. BIS309 also helped because it dealt with the daily running of business and how to enter daily transactions into the books of accounts, the separation of bills and invoices and how to create a debit or credit note. BIS309 also included ho w to account for a refund, how to add an account into the list of accounts.Most accounting now is done by software so the ability to use software and the knowledge of the way around the software was an added advantage Knowledge of basic accounting and bank reconciliations was taught in Financial Accounting I (ACC100) and it offered know how on entering costs into books of accounts and drawing up bank reconciliations and treating unpresented cheques. Some clients, being new, lacked adequate accounting information. This amounted to missing receipts and invoices, misnumbered invoices, missing bank cheques or narrations to the cheques.In order to deal with this one had to work backwards from the bank statement to find missing figures and asking for rough estimates for jobs done. Incomplete Records aught in Financial Accounting II (Acc200) was a useful resource. For the purpose of separation of business costs into cost of sales and expenses Introduction to Cost Accounting (ACC201) was ve ry useful. Some business incurred expenses that had to be charged to their cost of sales, not costs of running the business, for example the cost of delivery, the cost of assembly, etc.One company was a delivery company and conducted trade by going to South Africa and taking goods for delivery into Namibia, the cost of the job did not only include fuel to travel to South Africa but it included the driver’s accommodation and food and the cost of toll gates. Dealing with these expenses was leant in Managaemnt accounting applications ACC303. Final accounts are drawn at the end of each month and they have to be drawn up according to the formats in the accounting standards.Knowledge of accounting standards and presentation formats was acquired in Auditing I (ACC301) and Financial Accounting II (ACC 300. ) Upon the calculation of taxes for individual employees, calculating the gross taxes, doing a bank reconciliation, comparison of figures, checking if all receipts had been entered Microsoft excel was used. BIS 205 dealt with the primary use of computers and plugging in formulae. General Education Courses dealt with the use of computers and communication.Businesses require a lot of communication and etiquette. Gec 121,introduction to Computers was useful for the purpose of using email, Introduction to Communication (GEC111 and 112) helped in articulation and Introduction to Rhetoric and Public Speaking (GEC 364) helped in building confidence and addressing people. For the sake of company registration, the difference between a company and a business grasped in Introduction to Company Law (LAW351) was a critical tool in knowing the difference, lest the two be wrongly interchanged.This difference was also critical whenever capturing expenses, keeping in mind that sole traders were not separated from the business and withdrawals made were charged as drawings. 4. 4 Beneficial things to have learnt It would have been very helpful to have gone through an introductor y lesson in tax so as to understand the format, the applicable tax figures had and to fill in a tax from with understanding. Most of the workings in tax were done out of memory, having been briefed on before but with no adequate understanding as to why they were done that way for example amounts exempt from tax and the calculations of allowable deductions.Cash flow Statements are part of the final accounts drawn up at the end of the month. This was also something learnt on the job but without full comprehension of what exactly to be done and what to be done. 4. 5 new skills acquired The reservation of a company name and creation of a shelf company is one of the stand out skills I acquired on the job. A lot of companies open new branches, since Botswana is a developing country and there is positive economic growth, many businesses and companies are being opened as a result and know how in reserving a name and registering a business has become a crucial tool that one may use as an age nt.In learning how to reserve company names and creating shelf companies, it was inevitable that I had to learn how to change directors of a company. Some companies do not immediately operate upon been granted approval or even fail to start, these companies can then be taken over by other persons. Forms for changes in directors of a company are retrieved from the Registrar of Companies’ website. The website hosts many forms that can just be downloaded and printed without necessarily collecting them from their offices. I learnt how to collect a tax return form. These forms are collects directly from NURS.A tax return form has to types, one being for VAT and the other being income tax. The person collecting the tax returns forms has to have knowledge of their Tax Identity Number. Other small skills acquired include:- †¢Calculation of PAYE. Pay as You Earn tax is calculated using the tax tables. Each income has a specific tax matched to it and those that go beyond the norma l amount have a specific extra amount to apply. †¢How to register a company for tax. The form is collected from NURS and it contains various areas to be filled out including the type of business, the name of the business.The bank needs to also certify that an account by that person exists. †¢How to fax and photocopy. This was part of daily office work. No knowledge of such skills had been possessed before. †¢How to use Quickbooks. This was the accounting software used by the company. Knowledge of Pastel Accounting and the use of Microsoft in Accounting were the only prior knowledge. Most companies use Quickbooks so this is a relevant skill upon job search at the completion of the degree. †¢How to use office stationery properly. There is some stationery designed for office use that we fail to use properly.Documents need to be filed neatly and in an orderly manner. That said, learnt how to align a paper before punching, refill staples and to use the various types o f files. ? 5. 0 Conclusions and recommendation 5. 1 Career goals versus industrial attachment The Industrial attachment surely did bring some perspective. The daily work in accounting is significantly different from the theory learnt in school. Day to day accounts is routine and very simple. Within a short period of time, one begins to know the routine of recording and creating financial statements at the end of the year.That said, I realise now that accounting needs to be supplemented with other courses, for example ACCA, CFA, CIMA, etc. These professional courses give one the ability to review policies placed by the business in their accounting. They also help one to become more marketable in the industry and prevent the boredom inherent in most office jobs with routine tasks. Looking at the clientele of the business, there is a dire need for accountants and for people to learn to be ‘accounts smart’. Most companies do not even have a clerk and most small businesses d o not have an accounts department as the owner does everything and the results nd up being very poor. I have also come to realise that the lack of consultancy and knowledge of cost versus revenue makes some businesses fail or not realise their full potential as much is taken from the business without replacement via drawings. That said, may career goals really have changed and I would not want to end up sitting in the office, day by day, drawing accounts for people, but instead to give advice on running a business and creating strategies that work. I would like to move into explaining accounts to business owners and creating strategies for the purpose of cost reduction and ensuring longevity in a business.Clients constantly complain about the return on their taxes, some do not even know what it means or how it is calculated and are always disgruntled when they see an accountant coming through. Clients therefore need tutorials in the accounting field so that they just do not accept a nything or begin to distrust their accountants. 5. 2 derivations from the attachment Two stand out lessons were derived from internship, the first being that university education alone does not fully equip one for the work environment; one needs a bit of experience.The second lesson being, there is a lot of ignorance concerning accounting in Namibia, to the point of business owners doing their own book-keeping. This comes from a lack of appreciation of the role of accounting in business. Concerning the equipping by the University, there is not enough room for doing accounting practically. There are too many courses from other faculties that students are encouraged to take up in their first year, which leaves little room for proper accounting courses in the degree.The result is that most accounting is taught in a rush manner without adequate understanding and the result is that students cram without grasping concepts fully. This became apparent on the calculation of a businessâ€℠¢ daily expenses. In the examples given us in school, the figures are already summed up and apparent, most of the work involves drawing final accounts, but in businesses, final accounts are drawn up only once a month. The recording of a business’ daily expenses is critical and needs to be given attention in the foundation courses of the degree.Concerning ignorance of accounting , most businesses have no accountant and do not keep the relevant information used in drawing up accounts. The use of interns is also a wide spread normality among those who wish to have some form of book-keeping in their business. However, interns are fresh from university and often make mistakes. This results in backlogs during work as some of the books have to be redone. 5. 3 most significant learning experience The most significant learning process was that on the importance of teamwork. Business processes are intertwined that each person relied the other person.Slacking was therefore intolerable a s it affected everyone else’s progress. That said, I learnt to rely on other people, and to become a person to be relied upon. I also learnt to value the contribution of other people and the vitality of making a significant contribution in a team. 5. 4 self-evaluation The key strengths I possessed for this job were adaptation and quick-learning. I understood whatever work was assigned to me in a very short space of time. There was a lot of tossing around involved in the job as I had no specific responsibilities, this meant I had to be versatile and ready for anything.The ability to think quickly and summon best judgement in a rash situation was very useful when running errands and things would not go according to plan or clients were late. This required changing things or rearranging with a client on my own without calling the office first. The ability to work without supervision and being self-motivated was an added advantage. Because of the lack of space, I shared the offic e with the other company branch of Dotaka Investments called Coverage Insurance. This meant I had no round the clock supervision in my work. I however managed to complete all my work before time or on time.Being reliable is another quality I possess that the executive director would allow me to run errands for her with her car while she would be in the office. She relied on me to represent her well wherever she sent me on her behalf. Dress was no problem for me as I made sure I was clad formally and presentable each day. Articulation and fluency in English was an added quality as well that enabled me to win over clients and explain to them adequately what we required of them. im formal. time keeping My time keeping in the morning was not the most efficient.Most of the time i was not punctual to work and i would arrive a little bit after time. I however compensated for this shortfall by personally working during lunch or working late. 5. 5 recomendations for improvement in the organi sation Great Advisory Services needs bigger office space. During this period of attachment, there were five employees sharing two rooms. This meant that the main office had three employees which is too large a number for a small space. The room became crowded to the point that clients would notice and either mention in a joking manner or just showed unpleasantness.The company vision has to be printed and stuck on the wall and be used in company stamps. I only knew the vision when I had. A company vision helps in boosting employee morale by showing them that whatever they are doing is contributing to the achievement of the vision. Grievances in the company need to be addressed. There were matters that were swept under the carpet even though they were important. There were times were there would be some tension in the office or gossip over another person over things that were not properly stipulated yet could be solved with a sit down meeting.There needs to be an investment towards th e training of employees. An accounts consultant was employed by the firm for enquiries’ sake. However, his availability was after hours which could go on till midnight this was not an efficient way of working. The problem can be overcome by putting one of the accountants through an ACCA program. Also the clerks’ work was not up to standard as most of it had to be redone. Employee training should also be in answering calls, using appropriate register as there was a tendency for employees to use an incorrect tone or a colloquial term in a formal set-up.